A rare keyboard flash on my laptop

Conrad-N7

Silver Level Poster
Hi, so I recently noticed that sometimes my keyboard would flash on and off and I would also get a pc stutter out of nowhere while in games. It is pretty worrying, any advice?

(Same model of laptop as in previous threads I made)
 

SpyderTracks

We love you Ukraine
Hi, so I recently noticed that sometimes my keyboard would flash on and off and I would also get a pc stutter out of nowhere while in games. It is pretty worrying, any advice?

(Same model of laptop as in previous threads I made)
Could you post the full specs from the order page?

Have you monitored thermals?

 

Conrad-N7

Silver Level Poster
Could you post the full specs from the order page?

Have you monitored thermals?

Chassis & Display
Recoil Series: 15.6" Matte QHD 165Hz sRGB 100% LED Widescreen (2560x1440)
Processor (CPU)
AMD Ryzen™ 9 Eight Core Processor 5900HX (3.3GHz, 4.6GHz Turbo)
Memory (RAM)
32GB Corsair 2933MHz SODIMM DDR4 (2 x 16GB)
Graphics Card
NVIDIA® GeForce® RTX 3080 - 16.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
Memory Card Reader
Integrated SD Memory Card Reader
AC Adaptor
1 x 230W AC Adaptor
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Battery
Recoil Series Integrated 94WH Lithium Ion Battery
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x USB 3.2 PORT (Type C) + 3 x USB 3.2 PORTS
Keyboard Language
PER-KEY RGB BACKLIT UK MECHANICAL KEYBOARD
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Dead Pixel Guarantee
1 Year Dead Pixel Guarantee Inc. Labour & Carriage Costs
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 10 to 12 working days
Promotional Item
Get Battlefield 2042 with select GeForce RTX™ 30 Series GPUs
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
 

Bhuna50

Author Level
In this thread: https://www.pcspecialist.co.uk/forums/threads/general-setup-advice.84611/page-2#post-644185

you mentioned that two keys were not lighting up properly on the keyboard and now the keyboard 'flashes' at you - have you got the LEDs on or off? or do you mean its on, then flashes and goes off?

Also, you mention that you were going to be putting in an SSD - have you done this and if so, did it involve removing the keyboard to get to the spare slots at all?

I'm asking as it might be that you have disturbed the delicate ribbon that connects the keyboard to the motherboard/chassis and as such you may be better of checking this in the first instance.

Even if you did not remove the keyboard it would be best to check these connections.
 

Conrad-N7

Silver Level Poster
In this thread: https://www.pcspecialist.co.uk/forums/threads/general-setup-advice.84611/page-2#post-644185

you mentioned that two keys were not lighting up properly on the keyboard and now the keyboard 'flashes' at you - have you got the LEDs on or off? or do you mean its on, then flashes and goes off?

Also, you mention that you were going to be putting in an SSD - have you done this and if so, did it involve removing the keyboard to get to the spare slots at all?

I'm asking as it might be that you have disturbed the delicate ribbon that connects the keyboard to the motherboard/chassis and as such you may be better of checking this in the first instance.

Even if you did not remove the keyboard it would be best to check these connections.
The thing with keys was pre ssd installation. Actually managed to get the 2 keys fixed... at least for now. They have same glow as the rest.

As for the light. I have it on. What basically happens is the keyboard lights sometimes turn off and back OK almost instantly.

As for the ssd, all I did was slightly move the grey... erm, ribbon I guess is what I would call it... like moved it a bit so the ssd slot wasn't obstructed and I installed it. Unscrewed, slid in, screwed back in etc.
 

Conrad-N7

Silver Level Poster
Argh great, I cant open the case again... screws are almost like glued in xP any idea if it's possible to replace screws as well? It seems me having tried to open the case last time didn't help making it easier this time. Screws got pretty roughed up. Still can hold a grip when stuck but yeah.
 
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SpyderTracks

We love you Ukraine
Argh great, I cant open the case again... screws are almost like glued in xP any idea if it's possible to replace screws as well? It seems me having tried to open the case last time didn't help making it easier this time. Screws got pretty roughed up. Still can hold a grip when stuck but yeah.
If you don't use the right screwdriver you'll shred the screws, you have to use the proper sized head.
 
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