Black Screen when powering on - Recoil III

The_Growl

New member
Hi, recently I received a Recoil III with the following specs

Intel core i7 9750H
nVidia RTX 2070
16GB DDR4 2666MHz RAM
500GB Samsung SSD
230W Charging brick


All of a sudden, it had started to stutter and freeze up in the middle of things, so I'd have to force it to shut down. But the last time I did that, it now will not power on, and shows a nothing except indicator lights and the keyboard lighting up before going into the same loop.

I think it might be too do with the bios, but I'm not too sure. I tried to reseat the cmos battery to clear and reset the bios, but can't seem to do it. I'm now at a loss for what to do other than wait for PCS' response which may involve sending it back, a lengthy process which if I can avoid by doing it myself, I gladly will.

Thanks for helping in advance.
 

Bastet

Silver Level Poster
Is the hard drive light flashing/lit or not?
Which version of Windows do you have (1809, 1903)?
Can you reach safe mode/repair options via force restart 3 times?
 

The_Growl

New member
My laptop doesn't have a hard drive light.
I can't say I know which version of Windows, as I can't get into it.
I did try this, but no such luck 🙃.

I've sent it back to PCS as our now anyway. Thanks for the help 🙂.
 
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