blue screen all morning

L

lerlin

Active member
Hi guys

Ok so i am having problems starting up this morning i have tried my best but no good .
I have tried to start safe mode and check recent updates updates and uninstall them last was a windows update looking like it was the problem wouldn't let me delete it ect and it would let me .
Thought it was bullgaurd security uni-stalled it still blue screen , done the switch off with button in for 10 seconds from the Microsoft trouble shooting website stated up and still problems the tried to reset all and it start to then it just stops and blue screen again .

1 year old desktop decent spec not used much for gaming mostly office work
 
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
is this a PC Specialist build, if so then please post your spec from your orders page, if not we can't comment as this is purely a PC specialist forum
 
L

lerlin

Active member
Showing Order Reference 1476797
CaseCOOLERMASTER MASTERCASE H500M GAMING CASE
Processor (CPU)Intel® Core™ i7 Eight Core Processor i7-9700K (3.6GHz) 12MB Cache
MotherboardGigabyte Z390 UD: ATX, LG1151, USB 3.1, SATA 6GBs - RGB Ready
Memory (RAM)16GB Corsair VENGEANCE DDR4 2400MHz (2 x 8GB)
Graphics Card8GB NVIDIA GEFORCE RTX 2070 - HDMI, 3x DP GeForce - RTX VR Ready!
1st Storage Drive2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
1st M.2 SSD Drive512GB INTEL® 760p M.2 NVMe PCIe SSD (upto 3230MB/sR | 1625MB/sW)
DVD/BLU-RAY DriveNOT REQUIRED
Power SupplyCORSAIR 550W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingCorsair H100x Hydro Series High Performance CPU Cooler
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
LED Lighting2x 50cm RGB LED Strip
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemGenuine Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaWindows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office SoftwareFREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-VirusBullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
BrowserMicrosoft® Edge (Windows 10 Only)
MonitorAOC Q3279VWFD8 31.5" QHD Monitor - 2560 x 1440, 5MS, HDMI, DVI, DP
Warranty3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
InsuranceSimplesurance Purchase Protection inc. Accidental Damage & Theft
DeliverySTANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build TimeStandard Build - Approximately 6 to 8 working days
Promotional ItemGet Call of Duty: Black Ops 4 & More w/ select Intel CPUs!
down_right_arrow.gif
Promotional Code
Promotional ItemGet an AORUS M3 Gaming Mouse w/ select GIGABYTE Motherboards!
Promotional ItemGet Battlefield V -OR- Anthem with select NVIDIA GeForce RTX GPUs!
down_right_arrow.gif
Promotional Code
 
Last edited by a moderator:
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
Any particular message on the blue screen?

Any beeps when you try to boot?

Have you checked that the RAM & Graphics card are properly seated?
 
L

lerlin

Active member
Hi so yes the normal beep and I just checked the ram cards took them in and out back in the same places
 
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
lerlin said:
Hi so yes the normal beep and I just checked the ram cards took them in and out back in the same places
Click to expand...
Ok, in that case take 1 of the RAM out & then try, if no good swap the other one in & see what happens, if it boots with only one in it indicates a bad RAM, making sure that the one you leave in is in slot 1
 
ubuysa

ubuysa

The BSOD Doctor
It does sound like RAM on the face of it but it could just as easily be a bad driver. There are several BSODs that start PAGE_FAULT, I'm guessing it's a PAGE_FAULT_IN_NONPAGED_AREA? That's most likely a driver issue, but if it BSODs in safe mode as well then it's going to be a Windows driver, or possibly malware.

I would try booting the Windows installation media, select Repair my computer and see whether startup repair can fix it.
 
L

lerlin

Active member
Ok so I took out the one in slot 3 and tried it no good then I took out the one in slot 1 and put in ram that was in slot 3 into slot 1 and it looks like it’s working better now
 
You must log in or register to reply here.
Top