Blue screen when playing games (amd radeon hd 7870 2gb)

[mattoh]

I am currently experiencing blue screen crashes after playing games for about 20-30 mins, making games unplayable. This has been occurring for a couple of weeks now and has gotten progressively worse with undemanding games such as Starcraft 2 starting to blue screen. I have system restored to around the 28/6/13 around the time when this problem started to happen which has had no effect. I have actually had my graphics card replaced in late April because of the exact same problem and I had not encountered this problem since the start of July. My graphics card drivers are up to date and the card temperature doesn't rise above approx. 60 degrees C so I do not know what the problem is. Can anyone help me in reading windows dump files so I can see if there are any driver problems/conflicts? If so then I can attach some recent dump files. Any help would be appreciated.

Computer info:

Case PCS MAELSTROM T900 BLACK GAMING CASE
Processor (CPU) Intel® Core™i5 Quad Core Processor i5-3570K (3.4GHz) 6MB Cache
Motherboard ASUS® P8Z77-V LK: PCI-E 3.0 READY, SLI, CROSSFIREX
Memory (RAM) 8GB KINGSTON HYPER-X GENESIS DUAL-DDR3 1600MHz, X.M.P (2 x 4GB KIT)
Graphics Card 2GB AMD RADEON™ HD7870 - DVI,HDMI,2 mDP - DX® 11, Eyefinity 4 Capable
Memory - 1st Hard Disk: 1TB 3.5" SATA-III 6GB/s HDD 7200RPM 32MB CACHE
1st DVD/BLU-RAY Drive: 24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Memory Card Reader INTERNAL 52 IN 1 CARD READER (XD, MS, CF, SD, etc) + 1 x USB 2.0 PORT
Power Supply 450W Quiet 80 PLUS Dual Rail PSU + 120mm Case Fan
Processor Cooling: Super Quiet 22dBA Triple Copper Heatpipe Intel CPU Cooler (£19)
Sound Card: ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Facilities: WIRELESS 802.11N 300Mbps PCI-E CARD (£16)
Operating System: Genuine Windows 7 Home Premium 64 Bit w/SP1 - inc DVD & Licence

 

[Boozad]

What are you using to monitor your GPU temps? It does sound like an overheating issue.

 

[mattoh]

Tech powerup gpu-z

 

[mattoh]

Just discovered that my cpu temperature rises to around 70-80 degrees C while gaming, do you think that this is too high and the processor is overheating? Could this be causing the blue screens? I bought a cpu cooler with pc specialist so I confused as to why it can rise to this high temperature.

 

[keynes]

Just discovered that my cpu temperature rises to around 70-80 degrees C while gaming, do you think that this is too high and the processor is overheating? Could this be causing the blue screens?

The cpu won't overheat at 80'C or even 90'C. I'd suggest calling technical support tomorrow to run a diagnostic.

 

[DoDo07]

Did you build this pc?

 

[mattoh]

No, pc specialist built it for me. I spoke to the technical support yesterday and today and they thought it could be a problem with my graphics card drivers or my ram. They told me to run memtest which displayed no errors but alerted me to the fact my ram was running at 1360, not 1600. I went into the BIOS and tweak my settings so that my ram was running at 1600 which may have resolved the issue. Also, regarding the temperature issue, I have moved my pc to a more open area which has reduced the temperatures by about 5 to 10 degrees.

 

[ubuysa]

Did you build this pc?

Hi DoDo07, welcome to the forums. These forums are owned and maintained by PC Specialist (PCS) and they are for the support of PCS-built computers. So all contributors on here (those asking questions and those providing help) have computers built for them by PCS. Hope that helps.