BSOD Sub Forum in Tech Support

[Boozad]

I've recently been learning how to analyse BSODs, and while I've far from mastered it yet I can do the basics and have helped out a few people eliminate their problems so far. I was just wondering if a dedicated BSOD forum would be an idea on here in the Tech Support area? If I could help a few people out maybe it could cut down on some RMAs and get people up and running quicker?

 

[keynes]

That's a great idea

 

[Boozad]

I wouldn't be able to solve every issue but a conversion rate even in the low percentages may help PCS out in their tech support area. Plus if someone's issue did result in an RMA they could point to the thread in question where most of the logs would be displayed, even some rudimentary pre-RMA debugging could prove useful to the tech teams?

 

[moosEh]

Sounds like a good potential.

 

[Wozza63]

Does it need its own section? Perhaps a pinned thread in tech support forum with common fixes for BSODs.

 

[Boozad]

Does it need its own section? Perhaps a pinned thread in tech support forum with common fixes for BSODs.

There aren't any common fixes for BSODs unless they're all the same driver causing issues. I just thought it would help out PCS in the tech support area, and if it had its own forum I could subscribe to the RSS feed and link it into Rainmeter.

 

[Wozza63]

Hmmm, while it seems like a good idea it may end up with sections for different common problems, 1 for blank screen, 1 for "my PC beeped 4 times" etc and it would probably just add to the confusion for new users looking for support.

 

[daveeb]

I think it sounds a good idea, anything to de-mystify the dreaded BSOD would be good in my books. :yes:

 

[tom_gr7]

yeah I think it would be a pretty good idea. I guess we could just have one "BSOD" section in desktop tech support, and another BSOD section in laptop support. Or perhaps, a dedicated BSOD forum. under as its own section.

 

[Rakk]

yeah I think it would be a pretty good idea. I guess we could just have one "BSOD" section in desktop tech support, and another BSOD section in laptop support. Or perhaps, a dedicated BSOD forum. under as its own section.

I was thinking a BSOD folder/forum under the Tech Support section

 

[Boozad]

That was pretty much my line of thinking. Debugging a laptop should be no different to debugging a desktop in theory, when you get down to hardware then it could change but if they're driver related then it's pretty much like for like.

 

[DeadEyeDuk]

What's a BSOD?

TEACH ME BOOZ!

 

[Boozad]

It's like this:

Or like this for Ubuysa :

 

[steaky360]

I was thinking a BSOD folder/forum under the Tech Support section

I agree if my vote counts at all

Definitely a good idea! BSOD's are the bane of many a windows user and are often the first thing people would notice about their rig acting up (its BSOD'd its broke!).

 

[nathanjrb]

Cool. I had a BSOD today!

Let's analyse this together... now, where do I get my dumpfile?