Chipset Drivers in Windows 7

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Chris Brett

Guest
My PC Specialist computer is about 3 years old and has recently (in the last week) developed a problem. According to Device Manager my Chipset Drivers and USB Controller are no longer working - they have yellow exclamation marks next to them. Additionally, one of my portable hard drives is no longer recognised and my Sony digital camera will also not load through the USB hub. I have tried downloading and installing the relevant chipset drivers from the Asus website but when I right click on the Setup file and "Run As Administrator" the message comes up "Cannot install until you have administrator rights" and the program exits.

Finally, the latest set of Windows 7 updates (5 of them) will not load and keep closing the computer down.

Has anybody got any ideas or will I have to resort to a complete Windows clean install (and if I do that, will it solve the problems?

I would be grateful for any help or advice

Thank you
 
C

Chris Brett

Guest
According to the Asus website it is Version 9.3.0.1019 which is the most up to date. I have saved the file and then extracted the contents. I have then located the Setup files in the Chipset folder (there are 2 - Asussetup and simply Setup). Both files do the same thing - I right click and select "Run As Administrator", the program starts but then stops with the message "You must have administrator rights to install this software. Setup will exit."

Does that help?
 
SpyderTracks

SpyderTracks

We love you Ukraine
Chris Brett said:
According to the Asus website it is Version 9.3.0.1019 which is the most up to date. I have saved the file and then extracted the contents. I have then located the Setup files in the Chipset folder (there are 2 - Asussetup and simply Setup). Both files do the same thing - I right click and select "Run As Administrator", the program starts but then stops with the message "You must have administrator rights to install this software. Setup will exit."

Does that help?
Click to expand...

Yep, that's good info... which version board do you have? I can see two on the site, version 3.0 and 3.1. It's very possible the chipset drivers differ based on which version. That message could be popping up as it's an incompatible driver.
 
C

Chris Brett

Guest
The original statement from PC Specialist shows that the motherboard is ASUS® P8P67 (NEW REV 3.0): USB 3.0, SATA 6.0GB/s, CrossFireX™
 
SpyderTracks

SpyderTracks

We love you Ukraine
Ok, so it's unlikely the wrong package you're trying to install.... that's very strange.

Once you've extracted it, are you running the AsusSetup.exe in the root of the extracted folder or are you running the AsusSetup.exe in the "Chipset" folder?

If you're running the one in the chipset folder, try running the one in the first extracted level.
 
C

Chris Brett

Guest
I've actually tried both! With the same result. I can't seem to install any of the files because I don't have "administrator rights". I've read up about that in the Windows guide and it says that I should right click the file and then click "Run as Administrator". Done that with all four Setup files in both the root folder and the Chipset folder (Asussetup and setup files). No success.

I don't know where to go now!

My big fear is that if I go to clean install of Windows 7 will that solve the problem or will I end up spending a lot of time and effort to still have the same problems. Will a clean install on Windows 7 also replace all the Motherboard files etc?

Thank you so much for all your help.

Chris
 
SpyderTracks

SpyderTracks

We love you Ukraine
That's just damn strange. Doing a reinstall of windows should clear the issue and reset whatever has happened to your user accounts. I've never come across this before though, so am unsure why it's happening. May be worth getting someone else's opinion.
 
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