DHL tracking numbers not working

[GregGoryHouse]

Hi my order was dispatched on Thursday November 3rd. I received an e-mail with my tracking numbers and links to track my order. Neither of these methods allow me to track my parcel and both return an error. Is this a problem on DHL's end or?

Any help is much appreciated. My order number is 422285

 

[tom_gr7]

try the yodel website dude,

 

[GregGoryHouse]

It is being delivered by DHL how would that help?

 

[Rakk]

DHL's domestic service got taken over by Yodel

However, if you have been given a link or told to look at to the DHL tracking site, it'll probably still be fine anyway.

The errors you got on the site, what errors were they - just that it couldn't find anything for that tracking number? Or something else?

 

[GregGoryHouse]

Yeah when I click the tracking link on my PCspecialist account home page it takes ages to load and then tells me that DHL's tracking service is currently being worked on then when I type my tracking codes into yodel and the actual DHL website it just says that they are invalid

 

[Rakk]

If they are doing maintenance on their system (or something has broken) then don't worry about it, you'll just have to wait til they've finished what they are doing with their site.
If it's still not working by Monday then PCS can probably find out how its going.

 

[GregGoryHouse]

Yeah i'm not too worried at the minute but if it doesn't arrive on Monday then I might start to panic

 

[Rakk]

Normally if it was dispatched on Thursday I would expect it to arrive on Friday, unless you are somewhere like Ireland where it can take 2-3 working days I think.