FOUR RAM Cards in AMD Build Worries

Ash_

Master Poster
My new PC arrived yesterday and is AWESOME! And that's even with the RAM running at just 2666MHz, so today I'll do some research about tweaking that DOCP - from a quick search it looks fairly straightforward, but I may be back here asking for more advice!

Interestingly, an After Effects project I've been working on for the past couple of weeks on my old PC without issue, caused the new PC to crash while using hardware (GPU) rendering. Switching to CPU rendering solved the issue, but I didn't buy an RTX3090 to not use its full potential!
You literally go onto DOCP/XMP and enable it and choose a profile with speed. It’s very easy. Although there is a slight chance, it will be unstable - in which case, clock the speed down
 

Hello Paul

Bronze Level Poster
You literally go onto DOCP/XMP and enable it and choose a profile with speed. It’s very easy. Although there is a slight chance, it will be unstable - in which case, clock the speed down
Well, my first attempt didn't work - changed it from Auto to DOCP, and the PC just refused to start up - got to the logo screen and just sat there until I hit the reboot button...then the same thing, but I got a BSOD. I then rebooted it again, went into the BIOS and set it back to Auto and it now works. Somewhat disappointing that running this £5000+ machine with the RAM at its rated speed (that I paid a lot for) kills it. I shall continue to try tweaking things...
 

Ash_

Master Poster
Well, my first attempt didn't work - changed it from Auto to DOCP, and the PC just refused to start up - got to the logo screen and just sat there until I hit the reboot button...then the same thing, but I got a BSOD. I then rebooted it again, went into the BIOS and set it back to Auto and it now works. Somewhat disappointing that running this £5000+ machine with the RAM at its rated speed (that I paid a lot for) kills it. I shall continue to try tweaking things...
Clock the ram speed down to 3533mhz (i think it is) and it should be stable. Unfortunately, it is an issue with Asus boards and 4 sticks at 3600mhz.
 

Hello Paul

Bronze Level Poster
...and it's totally unstable even at a lowly 3200MHz, which is obviously incredibly disappointing. Had lots of black-screen-flashes, but the system continued to function, then a BSOD/stopcode. I assume there must be some tweaking I can do to get this thing working as it should?!
 

SpyderTracks

We love you Ukraine
Moderator
...and it's totally unstable even at a lowly 3200MHz, which is obviously incredibly disappointing. Had lots of black-screen-flashes, but the system continued to function, then a BSOD/stopcode. I assume there must be some tweaking I can do to get this thing working as it should?!
Just try installing the latest chipset drivers as often windows update applies the incorrect one which leads to loads of BSODS.

Can you post your full specs from the order page just so we’re sure of what was ordered?
 

Hello Paul

Bronze Level Poster
Thanks @SpyderTracks and @Ash_ for your help so far!

I guess I'd just follow this to install the chipset drivers? https://www.amd.com/en/support/kb/faq/chipset-install
I updated to the latest Nvidia drivers today. My specs:

Case
CORSAIR 5000D AIRFLOW TEMPERED GLASS GAMING CASE
Processor (CPU)
AMD Ryzen 9 5950X 16 Core CPU (3.4GHz-4.9GHz/72MB CACHE/AM4)
Motherboard
ASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)
128GB Patriot 3600MHz RAM purchased separately
Graphics Card
24GB ASUS ROG STRIX GEFORCE RTX 3090 - HDMI, DP
1st Storage Drive
8TB Samsung 870 QVO 2.5" SSD, SATA 6Gb/s (up to 560MB/sR | 530MB/sW)
1st M.2 SSD Drive
1TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000MB/R, 5000MB/W)
1st M.2 SSD Drive
2TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000MB/R, 5000MB/W)
Power Supply
CORSAIR 1000W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H115i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
 

SpyderTracks

We love you Ukraine
Moderator
Thanks @SpyderTracks and @Ash_ for your help so far!

I guess I'd just follow this to install the chipset drivers? https://www.amd.com/en/support/kb/faq/chipset-install
I updated to the latest Nvidia drivers today. My specs:

Case
CORSAIR 5000D AIRFLOW TEMPERED GLASS GAMING CASE
Processor (CPU)
AMD Ryzen 9 5950X 16 Core CPU (3.4GHz-4.9GHz/72MB CACHE/AM4)
Motherboard
ASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)
128GB Patriot 3600MHz RAM purchased separately
Graphics Card
24GB ASUS ROG STRIX GEFORCE RTX 3090 - HDMI, DP
1st Storage Drive
8TB Samsung 870 QVO 2.5" SSD, SATA 6Gb/s (up to 560MB/sR | 530MB/sW)
1st M.2 SSD Drive
1TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000MB/R, 5000MB/W)
1st M.2 SSD Drive
2TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000MB/R, 5000MB/W)
Power Supply
CORSAIR 1000W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H115i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Sorry, was having a nap for lunch :)

Chipset drivers are here: https://www.amd.com/en/support/chipsets/amd-socket-am4/x570

I take it you’ve applied all windows updates?
 
If the date makes it look like there was a new driver in April 2021, then ignore it, as the date format is American MM/DD/YYYY.

Caught me out as I assumed 02/04/2021 was 2nd April - but it's actually 4th February o_O
 

Hello Paul

Bronze Level Poster
Well, I ran some Windows updates and installed the latest chipset drivers. I think I was running at 3200MHz, and did that same After Effects render and After Effects crashed. Just for fun, I then tried cranking up the RAM to 3600MHz, and the thing wouldn't even boot into Windows. I'm currently re-running that render, with the RAM set back to 3200MHz.

I read that people are suggesting updating the BIOS. Might that be a good idea perhaps? I'm not sure what version I'm on - I'm currently waiting for Cinebench to run, to see if (a) it'll crash and (b) if the score with the RAM at 3200MHz will be any better than my earlier score of 21553 with 2666MHz RAM.
 

SpyderTracks

We love you Ukraine
Moderator
Well, I ran some Windows updates and installed the latest chipset drivers. I think I was running at 3200MHz, and did that same After Effects render and After Effects crashed. Just for fun, I then tried cranking up the RAM to 3600MHz, and the thing wouldn't even boot into Windows. I'm currently re-running that render, with the RAM set back to 3200MHz.

I read that people are suggesting updating the BIOS. Might that be a good idea perhaps? I'm not sure what version I'm on - I'm currently waiting for Cinebench to run, to see if (a) it'll crash and (b) if the score with the RAM at 3200MHz will be any better than my earlier score of 21553 with 2666MHz RAM.
The BIOS should be a last minute requirement and needs to be done under PCS guidance as part of their warranty terms and conditions.

just wondering, I take it you’re using the creator drivers rather than gaming?
 

Hello Paul

Bronze Level Poster
The BIOS should be a last minute requirement and needs to be done under PCS guidance as part of their warranty terms and conditions.

just wondering, I take it you’re using the creator drivers rather than gaming?
I assume you're talking about the Nvidia drivers? Yes, Studio drivers or whatever they call the non-gaming ones these days.

BUT - I just ran another test on that After Effects project, with GPU rendering OFF, and After Effects still crashed! Weird. Maybe my PC just really hates that particular project.

Well - Cinebench just finished, with a multi-core score of 23850 @ 3200MHz RAM, as opposed to 21553 @ 2666Mhz. So that RAM speed (for this test, anyway) certainly makes about a 10% difference.
 

SpyderTracks

We love you Ukraine
Moderator
I assume you're talking about the Nvidia drivers? Yes, Studio drivers or whatever they call the non-gaming ones these days.

BUT - I just ran another test on that After Effects project, with GPU rendering OFF, and After Effects still crashed! Weird. Maybe my PC just really hates that particular project.

Well - Cinebench just finished, with a multi-core score of 23850 @ 3200MHz RAM, as opposed to 21553 @ 2666Mhz. So that RAM speed (for this test, anyway) certainly makes about a 10% difference.
Just as a test, I’d uninstall the GPU drivers with DDU, then install the game drivers and see if it crashes then. We had someone else with instability on the creator drivers, it would help narrow down the cause:

 
D

Deleted member 17413

Guest
Im a bit confused... is this the patriot RAM youre playting with frequencies/timings with, or the RAM you ordered with the build?

If so, what was the RAM that came with the build?
 

Hello Paul

Bronze Level Poster
Im a bit confused... is this the patriot RAM youre playting with frequencies/timings with, or the RAM you ordered with the build?

If so, what was the RAM that came with the build?
The RAM that came with the build was a single stick of 4GB. I thought it was 2666MHz for some reason (as I mentioned above), but it was actually 2400:
4GB Corsair VENGEANCE DDR4 2400MHz (1 x 4GB)

When I first received the machine, I fired it up, did the Windows install thing, checked it all worked, then shut it down and (very carefully) removed the 4GB and put my 128GB Patriot RAM in.
 
D

Deleted member 17413

Guest
Ahhh...Ok now i'm following.

There was a forum thread called RAM OC which had some useful stuiff in it. The RAM calculator may help give you a set of timings etc that will run properly?
 

Hello Paul

Bronze Level Poster
Just as a test, I’d uninstall the GPU drivers with DDU, then install the game drivers and see if it crashes then. We had someone else with instability on the creator drivers, it would help narrow down the cause:

I went ahead and ran DDU (twice, in safe mode, disconnected from the internet) then (still disconnected) installed the game drivers. I then loaded up my trusty, crashy, After Effects project and set it rendering. Better news - this time, After Effects actually threw a proper error rather than just crashing. I then quit and reloaded After Effects, and the screen started doing its weird black thing, as you can see in the screenshot. This was similar behaviour to what happened earlier - it looks very much (to my untrained eye) like a GPU issue:

1619122627697.png


(In case you're at all curious, this is what I was trying to render out....here's one I prepared earlier! https://www.bentleymotors.com/en/wo...ntley-colleagues-support-world-earth-day.html)
 

Hello Paul

Bronze Level Poster
So shortly after I posted that screenshot, I restarted it, went into the BIOS again,and thought I'd try setting the memory to 3400MHz, then exited the BIOS thing...it started to reboot, but nothing - just a black screen. I waited a good 5 minutes, while nothing at all happened (fans & lights are running). I then held the power button down to turn it off, then back on again, and still nothing - not even the BIOS screen. The PC seems to have died. I've also tried pressing/holding down F2 after switching it on....but nothing. Just black screen. Any thoughts, anyone? Please?
 

SpyderTracks

We love you Ukraine
Moderator
I went ahead and ran DDU (twice, in safe mode, disconnected from the internet) then (still disconnected) installed the game drivers. I then loaded up my trusty, crashy, After Effects project and set it rendering. Better news - this time, After Effects actually threw a proper error rather than just crashing. I then quit and reloaded After Effects, and the screen started doing its weird black thing, as you can see in the screenshot. This was similar behaviour to what happened earlier - it looks very much (to my untrained eye) like a GPU issue:

View attachment 25255

(In case you're at all curious, this is what I was trying to render out....here's one I prepared earlier! https://www.bentleymotors.com/en/wo...ntley-colleagues-support-world-earth-day.html)
To be properly sure, we need @ubuysa to do some investigation when he gets a second.

Can you follow this guide: https://www.pcspecialist.co.uk/forums/threads/when-youre-seeking-help-with-a-bsod.71885/

Just link to your dump files and do a summary with as much information as you can to help him catch up on the issue.
 
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