Front USB port not working

[Stevewtw]

Hi

One of my USB ports in the front of my PC is not working (the other one is fine). Whenever I plug any device into it, I get a message saying that the device has malfunctioned.

I have tried many different types of devices and they all fail. My Device Manager and Event Viewer has some errors in it (see below). Also see my full computer spec.

Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 27/12/2020 00:53:44
Event ID: 411
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: DESKTOP-KGSKUMM
Description:
Device USB\VID_0000&PID_0002\8&1b878445&0&2 had a problem starting.

Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Service:
Lower Filters:
Upper Filters:
Problem: 0x2B
Problem Status: 0x0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />
<EventID>411</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2020-12-27T00:53:44.9639378Z" />
<EventRecordID>839</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8032" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Computer>DESKTOP-KGSKUMM</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DeviceInstanceId">USB\VID_0000&PID_0002\8&1b878445&0&2</Data>
<Data Name="DriverName">usb.inf</Data>
<Data Name="ClassGuid">{36fc9e60-c465-11cf-8056-444553540000}</Data>
<Data Name="ServiceName">
</Data>
<Data Name="LowerFilters">
</Data>
<Data Name="UpperFilters">
</Data>
<Data Name="Problem">0x2b</Data>
<Data Name="Status">0x0</Data>
</EventData>
</Event>


Thanks

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