MachoDiglett
Member
Hi Folks,
I got my first pre-build pc about 2 months ago and there are times when playing games where the screen will turn green with a dead tone for about 5 seconds then reset. One time it happened with the green screen but I could still hear the game in the background, talk to friends over discord, so I had to hold the power button myself to restart it.
I contacted PC specialist over a month ago who advised me to remove the graphics card and put it back in to check no wires had came loose in transit and this seemed to work....but now the green screen is happening again and it only ever happens when playing a game.
I have looked online and I see other people talking about it this, how it may be a windows 10 problem and possible solutions but it is impossible for me to try understand what they are suggesting to do due to lack of PC knowledge and experience.
I have the same amount of PC knowledge as a new born child would have so If I need to provide any further info (and it isn't very obvious where to get this info) please advise me as to where I can find it.
My processor - AMD Ryzen 3 3100 4-core Processor
Absolutely any help at all would be greatly appreciated as i'm freaking out about this.
I got my first pre-build pc about 2 months ago and there are times when playing games where the screen will turn green with a dead tone for about 5 seconds then reset. One time it happened with the green screen but I could still hear the game in the background, talk to friends over discord, so I had to hold the power button myself to restart it.
I contacted PC specialist over a month ago who advised me to remove the graphics card and put it back in to check no wires had came loose in transit and this seemed to work....but now the green screen is happening again and it only ever happens when playing a game.
I have looked online and I see other people talking about it this, how it may be a windows 10 problem and possible solutions but it is impossible for me to try understand what they are suggesting to do due to lack of PC knowledge and experience.
I have the same amount of PC knowledge as a new born child would have so If I need to provide any further info (and it isn't very obvious where to get this info) please advise me as to where I can find it.
My processor - AMD Ryzen 3 3100 4-core Processor
Absolutely any help at all would be greatly appreciated as i'm freaking out about this.