HDD Problem | PCSPECIALIST

HDD Problem

B Ramsden

Member
I've bought a second hand laptop that's made by pcspecialist but when changing the hard drive from sata to hdd the ribbon burnt out so got another one that did the same and ordered another but it isnt working and laptop is still saying cant find hdd, check hdd cable anyone available to help?
 

SpyderTracks

Huntsman
Moderator
I've bought a second hand laptop that's made by pcspecialist but when changing the hard drive from sata to hdd the ribbon burnt out so got another one that did the same and ordered another but it isnt working and laptop is still saying cant find hdd, check hdd cable anyone available to help?
You’d need to contact PCS about a replacement connector.
 

Oussebon

Moderator
Moderator
If you are in contact with the seller, you should ask them to transfer the warranty to you. It could make things a bit easier contacting PCS about it.
 

B Ramsden

Member
With this been a second hand laptop in someone else's name they wont speak to me about the laptop or specs, I've said I'll pay for the connector or for them to fix but they wont speak about it because it's not in my name
 

Oussebon

Moderator
Moderator
That's what I'm saying. Even if the warranty is out of date, if you can get it transferred to you i.e. get the seller to register the laptop to you with PCS, they'll be able to talk to you.
 

Oussebon

Moderator
Moderator
Depending how long you've been trying it could be worth giving them a bit longer.
 

Oussebon

Moderator
Moderator
Hmm, not looking too good then, unless he's on holiday...

I would probably be thinking about a local PC repair shop at this point, if you already tried replacing the cable but it's no good.

You say the cable burnt out... when changing a drive... are there any other visible signs of damage?

I don't know the first thing about electronics or laptop repair, but something visibly burning out when changing a drive does not sound remotely normal or healthy! .. I don't suppose you had an extensive demonstration of the laptop being in full working order including stress tests before buying?
 
Top