KarpalChana564
New member
Ordered an Initia Series - 17.3" Matte Full HD 60Hz NTSC LED widescreen (1920x1080) with Intel® Core™ i7 10-Core Processor i7-1355U (3.7GHz) 12MB Cache and 16GB (2 x 8GB) PCS PRO SODIMM DDR4 3200MHz RAM. With Integrated Intel® Iris® Xe Graphics (DUAL CHANNEL RAM). The 1st M.2 SSD Drive was 1TB SOLIDIGM P41+ GEN 4 M.2 NVMe PCIe SSD (up to 4125MB/sR, 2950MB/sW).
I was happy with the build quality of the laptop, though there is a slight squeak on the right hand hinge when the screen lid is opened and closed. The integrated DVD reader writer is delicate and makes a noise when DVDs are played. Hopefully this is not anything serious.
Prior to ordering the laptop, I sought advice from PCSpecialists, regarding the RAM requirements for the integrated graphics and was advised that 16GB (2 x 8GB) PCS PRO SODIMM DDR4 3200MHz RAM was adequate for my requirements - occasional photo editing and graphics design.
Upon receipt of my new laptop which was to replace an aging HP i3, 6GB RAM with integrated Intel graphic card and 1TB HDD, I found some of the keyboard functions were not user friendly. At first start up, the caps lock key somehow got depressed and I couldn’t complete the setup of Windows and had to call PCSpecialist for advice. I asked about some of the keyboard function and was emailed a PDF manual for the laptop, the link for which should have been supplied with the laptop. With no way of knowing that the caps locks was on, my Windows password was not accepted and despite being on the phone for over 60 minutes, I decided to try again by recreating a new Windows account and it was then that I noticed that the caps lock was on.
When I finally managed to set up the Windows PC, I installed the software that I needed and opened up my drawings in MS PowerPoint, only to find that the graphics refresh rate was annoyingly slow. Just by drawing a box and filling it with a solid colour would take a few second to refresh on the screen. I then drew a few more boxes with colour tints and this took forever to refresh. I have now spent many hours trying to configure the display settings so that simple graphics can be quickly refreshed and displayed on screen.
I spoke to PCSpecialist for advice again and was told that this was probably down to the performance limitations of the graphics card, whereas the same procedure performed on my old HP i3, 6GB RAM with integrated Intel graphic card was out performing my new laptop and this was most disappointing. I also asked about the quality of the colours being displayed on the screen which appeared to be washed out and despite trying to adjust the display setting, I was unable to improve the colours being displayed. Again I was advised that this was probably down to the limitations of the integrated graphics card and was advised that I could return the laptop, but would be charged return postage as there was no fault with the laptop. I now wish I had taken that option as my old HP i3 laptop is outperforming my new Intel® Core™ i7 10-Core Processor i7-1355U with 16GB RAM.
I was happy with the build quality of the laptop, though there is a slight squeak on the right hand hinge when the screen lid is opened and closed. The integrated DVD reader writer is delicate and makes a noise when DVDs are played. Hopefully this is not anything serious.
Prior to ordering the laptop, I sought advice from PCSpecialists, regarding the RAM requirements for the integrated graphics and was advised that 16GB (2 x 8GB) PCS PRO SODIMM DDR4 3200MHz RAM was adequate for my requirements - occasional photo editing and graphics design.
Upon receipt of my new laptop which was to replace an aging HP i3, 6GB RAM with integrated Intel graphic card and 1TB HDD, I found some of the keyboard functions were not user friendly. At first start up, the caps lock key somehow got depressed and I couldn’t complete the setup of Windows and had to call PCSpecialist for advice. I asked about some of the keyboard function and was emailed a PDF manual for the laptop, the link for which should have been supplied with the laptop. With no way of knowing that the caps locks was on, my Windows password was not accepted and despite being on the phone for over 60 minutes, I decided to try again by recreating a new Windows account and it was then that I noticed that the caps lock was on.
When I finally managed to set up the Windows PC, I installed the software that I needed and opened up my drawings in MS PowerPoint, only to find that the graphics refresh rate was annoyingly slow. Just by drawing a box and filling it with a solid colour would take a few second to refresh on the screen. I then drew a few more boxes with colour tints and this took forever to refresh. I have now spent many hours trying to configure the display settings so that simple graphics can be quickly refreshed and displayed on screen.
I spoke to PCSpecialist for advice again and was told that this was probably down to the performance limitations of the graphics card, whereas the same procedure performed on my old HP i3, 6GB RAM with integrated Intel graphic card was out performing my new laptop and this was most disappointing. I also asked about the quality of the colours being displayed on the screen which appeared to be washed out and despite trying to adjust the display setting, I was unable to improve the colours being displayed. Again I was advised that this was probably down to the limitations of the integrated graphics card and was advised that I could return the laptop, but would be charged return postage as there was no fault with the laptop. I now wish I had taken that option as my old HP i3 laptop is outperforming my new Intel® Core™ i7 10-Core Processor i7-1355U with 16GB RAM.
