Laptop wont boot

Danmartin

Member
I recently bought a PC specialist gaming laptop and everytime I try to boot it it either shows the screen and works fine or the power button and keyboard will light but NOTHING comes on the screen. Very frustrated by this as I've spent £1300 on a computer that can't even show the screen 50% of the time. I've tried booting with and without cables attached but it's completely random when it chooses to work
 

SpyderTracks

We love you Ukraine
I recently bought a PC specialist gaming laptop and everytime I try to boot it it either shows the screen and works fine or the power button and keyboard will light but NOTHING comes on the screen. Very frustrated by this as I've spent £1300 on a computer that can't even show the screen 50% of the time. I've tried booting with and without cables attached but it's completely random when it chooses to work
Hiya, could you post your full specs from the order page?
 

Danmartin

Member
Hiya, could you post your full specs from the order page?
Chassis & Display
Ionico Series: 17.3" Matte QHD 165Hz sRGB 100% LED Widescreen (2560x1440)
Processor (CPU)
Intel® Core™ i7 Eight Core Processor 11800H (2.3GHz, 4.6GHz Turbo)
Memory (RAM)
16GB PCS PRO SODIMM DDR4 2666MHz (2 x 8GB)
Graphics Card
NVIDIA® GeForce® RTX 3060 - 6.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
256GB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
Memory Card Reader
Integrated Micro-SD Memory Card Reader
AC Adaptor
1 x 230W AC Adaptor
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Battery
Ionico Series Integrated 91WH Lithium Ion Battery
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x USB 3.2 PORT (Type C) + 3 x USB 3.2 PORTS
Keyboard Language
IONICO 17 SERIES RGB BACKLIT UK KEYBOARD
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 3 to 5 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
 

DarkPaladin

Enthusiast
Is your laptop still under warranty? As frustrating as it may sound, I would personally suggest RMA'ing the laptop if it's having issues powering on.
 

Martinr36

MOST VALUED CONTRIBUTOR
I would take the back off and check all the internal connections, maybe something had come loose in transit, it does happen
 
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