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We love you Ukraine
So to update thread...

Booked in Return of PC on Fri 21st. Got PC collected on Mon 24th by DPD. PC delivered to PCS on Tues 25th.
RMA updated to received by PCS on Weds 26th. Rang on Thurs 27th to ask about RMA times and when it would be looked at.
Got told it would either be Fri 28th or Mon 31st. RMA is yet to change.
Received PC on 15th. Now 31st, still not working.
RMA's can take a few weeks to be looked at, it's still a busy time.