Just under a year ago I purchased a desktop (spec below) for my son.
Over the last month or so the has developed a fault: At random times while using the PC, the monitor and connected speakers will shut off (PC remains active). Moving the mouse around will eventually turn speakers and monitor on again.
Sometimes these shutdowns can occur every 15-20 seconds, other times it will take longer.
In an effort to remedy this, my son and I attempted to reset Windows. Unfortunately, this didn't fix it! In fact, the fault prevented us from completing the reset.
Around about the same time as the above fault started, on occasions the PC would emit 3 short beeps instead of the usual 1 short beep on boot up.
I have emailed PCS support about the problem, but thought I'd post here for any suggestions/solutions.
Case
CORSAIR SPEC-DELTA RGB MID TOWER GAMING CASE
Processor (CPU)
AMD Ryzen 5 2600 Six Core CPU (3.4GHz-3.9GHz/19MB CACHE/AM4)
Motherboard
Gigabyte B450 AORUS ELITE: DDR4, USB 3.1 - ARGB Ready
Memory (RAM)
16GB Corsair VENGEANCE DDR4 2933MHz ~ (2 x 8GB)
Graphics Card
4GB AMD RADEON™ RX 570 - HDMI, DP - DX® 12
1st Storage Drive
480GB ADATA SU630 2.5" SSD, SATA 6 Gb (520MB/R, 450MB/W)
Power Supply
CORSAIR 550W VS SERIES™ VS-550 POWER SUPPLY
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence
Over the last month or so the has developed a fault: At random times while using the PC, the monitor and connected speakers will shut off (PC remains active). Moving the mouse around will eventually turn speakers and monitor on again.
Sometimes these shutdowns can occur every 15-20 seconds, other times it will take longer.
In an effort to remedy this, my son and I attempted to reset Windows. Unfortunately, this didn't fix it! In fact, the fault prevented us from completing the reset.
Around about the same time as the above fault started, on occasions the PC would emit 3 short beeps instead of the usual 1 short beep on boot up.
I have emailed PCS support about the problem, but thought I'd post here for any suggestions/solutions.
Case
CORSAIR SPEC-DELTA RGB MID TOWER GAMING CASE
Processor (CPU)
AMD Ryzen 5 2600 Six Core CPU (3.4GHz-3.9GHz/19MB CACHE/AM4)
Motherboard
Gigabyte B450 AORUS ELITE: DDR4, USB 3.1 - ARGB Ready
Memory (RAM)
16GB Corsair VENGEANCE DDR4 2933MHz ~ (2 x 8GB)
Graphics Card
4GB AMD RADEON™ RX 570 - HDMI, DP - DX® 12
1st Storage Drive
480GB ADATA SU630 2.5" SSD, SATA 6 Gb (520MB/R, 450MB/W)
Power Supply
CORSAIR 550W VS SERIES™ VS-550 POWER SUPPLY
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence