Need a bit of info about deliverys

[Jack]

Hello, I am considering buying a desktop PC from PCSpecialist and have a few questions about deliverys.

First of all, will I be given a specific date of when the PC will arrive once ordered or will I be told it could arrive within a certain period of days?

Also, if I select the "Saturday delivery to UK mainland (Before 12 Noon)" delivery option will it definitely arrive on a Saturday and would it arrive on the Saturday just after the PC has finished being put together?

 

[Gorman]

Hello and welcome.

http://www.pcspecialist.co.uk/about-delivery-time/

Please note that these estimates are not guaranteed and can be affected by stock levels. We guarantee that your order will be delivered within 30 days from the date your order is processed, although the majority of orders placed will be delivered within the above estimated lead times.

If you require your order urgently or by a certain date, please ensure that you place your order under a fast-track service or alternatively contact us on 0844 499 4000 to arrange a specific dispatch date.

*
5 working days = 1 week
10 working days = 2 weeks
15 working days = 3 weeks
and so on.

The estimated delivery lead time on an order placed on our website is based on the number of orders we have, the time of the year, any known constraint on a major component, and any other affecting factors. Estimated lead times are not at all guaranteed, and please understand that if you order a very high specification computer, your order may take slightly longer to complete due to further vigourous testing, stock availability and component shortages. The lead time begins from when we receive payment (i.e we receive a cheque) until the order is delivered to your premises.

Our company builds from scratch bespoke computers specially designed to your requirements. Because of this very personal service, and the mass range of components we have available, it is not possible for us to hold stock of computers ready to ship, although we have massive quantities of stock ready for integration. From when we receive payment, your order then enters a building, testing and configuring process. Although we fully understand that when you place an order, you want it straight away, please bear with us as best you can so that we can complete and dispatch your order for you as soon as possible.


Further Delivery Information


Once your order is dispatched, it is estimated that your computer will be with you in 24 - 48 hours (excluding weekends & bank holidays).

When your order is dispatched, you will receive an email confirming the dispatch and delivery details. This email usually arrives between 4pm and 7pm the evening that your order is dispatched for you. If you do not receive your computer within 48 hours of this email, please call us immediately.

Your order will be dispatched to you by our preferred courier, DHL, which is a national company. DHL have a very good reputation and an almost 100% record of delivering the next working day, but in busy periods your order may take 2 working days to arrive. DHL usually deliver during the hours of 10am to 1pm, but your order will be dispatched on a next day delivery service, and therefore it may come at any time between 9am - 6pm.

Should there be nobody available at your premises to accept delivery of your order, DHL will leave you a card. You will then be able to call them to arrange another delivery date, or alternatively call in at your local depot to collect your package. If you choose to collect your order, you will need to take a form of personal identification with you (your driving license for example). You can find your nearest depot by visiting http://www.dhl.co.uk and entering your post code.

If you select a Saturday delivery it will be delivered on the Saturday after the machine is completed.

 

[Rakk]

You will be given a rough estimate of when it should arrive, it's not exact til it arrives
You will be emailed and texted (presuming you gave them your phone number) on the day it's dispatched, so it should arrive the next day (unless it has to go somewhere like Ireland) and barring courier errors.

Saturday delivery does mean yes it will be delivered on a Saturday as far as I'm aware. When I got Saturday delivery on my PC I ordered 3-4 years ago from here, it did indeed arrive on the Saturday morning.