Never ending BSOD problems

[shamo9]

I've had BSODS since last year. The laptop has been for three RMA's with PC Specialist, in the last one they said they did a full rebuild of the system. The BIOS has been updated, RAM replaced, I've done clean reinstalls of Windows in the past.

I had it back for 10 days and then yesterday it crashed again twice. I didn't fiddle with the drivers they had installed, just set Windows to install what it considered essential. I'm using Windows defender - installed the following programs - Premiere Pro, After Effects, VLC, Chrome, Open Office.

Can anyone find something abnormal in the dump files and help solve a problem that has been going on for half a year? I tried to do a system restore but it said there was an unspecified error - "an unspecified error occurred during system restore (0x80070005)"

Specs are as follows -

It's a Vortex IV laptop with PC Specialist, Windows 8.1, CPU I7-4800MQ, 32GB RAM, Intel HD Graphics 4600, NVidia GTX 770m

Thanks for any help you can give,


https://www.dropbox.com/s/a21awjrrmj9kuvg/051014-17125-01.dmp

https://www.dropbox.com/s/bji1qygha11e7eu/051114-26656-01.dmp

 

[SpyderTracks]

First dmp file results:

BugCheck 3B, {c0000005, fffff8009dede18b, ffffd00023acbf40, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+18b )

Second dmp file:

BugCheck 50, {ffffe001350b11fb, 1, fffff801434ce076, 2}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!PoIdle+166 )

Not got the time to read up on it, but found this link http://answers.microsoft.com/en-us/...rnlmpexe/d78912a7-f532-474e-bacf-874faf706b24

Hope it gives some answers!

 

[Boozad]

Post in here following the BSOD posting instructions stickied at the top. Somebody in there will be able to analyse your BSOD reports and should get you sorted.

 

[SpyderTracks]

This will probably be more relevant and helpfull...

http://www.sevenforums.com/bsod-hel...ix-bsod-caused-ntoskrnl-exe-ntkrnlmp-exe.html

 

[muresan]

Have you tried disabling windows 8's fast startup and hibernate? It solved my bsods

 

[ubuysa]

The links don't work for some reason. In any case, please download and run the SysnativeBSODCollectionApp and upload the zip file that results to a cloud service with a link to it here.

Th SysnativBSODCollctionApp does not collect any personally identifying information. It's a well-respected tool used by many respected help forums (including Sysnative and BleepingComputer). You can view the zip file output if you want (but don't change anything) and there is a description of what each file contains here.

FWIW the 0x3B and 0x50 bugchecks that @SpyderTracks identified are commonly caused by bad drivers, although the 0x50 could be bad hardware. Once I can see the SystnativeBSODCollectionApp output I'll be able to tell you more.

 

[SpyderTracks]

The links don't work for some reason. In any case, please download and run the SysnativeBSODCollectionApp and upload the zip file that results to a cloud service with a link to it here.

Th SysnativBSODCollctionApp does not collect any personally identifying information. It's a well-respected tool used by many respected help forums (including Sysnative and BleepingComputer). You can view the zip file output if you want (but don't change anything) and there is a description of what each file contains here.

FWIW the 0x3B and 0x50 bugchecks that @SpyderTracks identified are commonly caused by bad drivers, although the 0x50 could be bad hardware. Once I can see the SystnativeBSODCollectionApp output I'll be able to tell you more.

This thread is from 2014 😉

 

[ubuysa]