SimonJones74
New member
So I received my new build today. I'll post the specs below. This being my very 1st purchase from pc specialist and my 1st gaming pc I am so disappointed.
On initial plug in, there was no activity from the pc. No lights. No fans. Nothing. My wife (being more technically advanced than me) made sure that all components were connected securely. After adjusting the 24 pin power cable the fans came to life, as did the RGB on the ram. The RGB in the fans flickered but nothing more happened.
The ram RGB comes one automatically before the power button is even pressed. Is this normal?
The pc refuses to power down via the case power button. I am having to use the power supply switch.
On the advice of the people on the phone we did all the basic checks (connections/power cycle/ram slots/CPU cooler).
So here I am, hoping that someone here has the answer I am missing before the computer gets picked up tomorrow. Any help would be greatly appreciated!
Specs-
On initial plug in, there was no activity from the pc. No lights. No fans. Nothing. My wife (being more technically advanced than me) made sure that all components were connected securely. After adjusting the 24 pin power cable the fans came to life, as did the RGB on the ram. The RGB in the fans flickered but nothing more happened.
The ram RGB comes one automatically before the power button is even pressed. Is this normal?
The pc refuses to power down via the case power button. I am having to use the power supply switch.
On the advice of the people on the phone we did all the basic checks (connections/power cycle/ram slots/CPU cooler).
So here I am, hoping that someone here has the answer I am missing before the computer gets picked up tomorrow. Any help would be greatly appreciated!
Specs-
Case | PCS SPECTRUM G ARGB MID TOWER CASE |
Processor (CPU) | AMD Ryzen 5 3600 Six Core CPU (3.6GHz-4.2GHz/36MB CACHE/AM4) |
Motherboard | GIGABYTE B550 GAMING X V2 : DDR4, USB 3.2 - ARGB Ready |
Memory (RAM) | 16GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 8GB) |
Graphics Card | 12GB NVIDIA GEFORCE RTX 3060 - HDMI, DP, LHR |
1st Storage Drive | 256GB PCS 2.5" SSD, SATA 6 Gb (500MB/R, 400MB/W) |
1st M.2 SSD Drive | 1TB PCS PCIe M.2 SSD (2200 MB/R, 1500 MB/W) |
DVD/BLU-RAY Drive | NOT REQUIRED |
Power Supply | CORSAIR 550W CV SERIES™ CV-550 POWER SUPPLY |
Power Cable | 1 x 1.5 Metre UK Power Cable (Kettle Lead) |
Processor Cooling | PCS FrostFlow 100 RGB V3 Series High Performance CPU Cooler (AMD) |
Thermal Paste | STANDARD THERMAL PASTE FOR SUFFICIENT COOLING |
Sound Card | ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD) |
Network Card | 10/100/1000 GIGABIT LAN PORT |
Wireless Network Card | WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD |
USB/Thunderbolt Options | MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS |
Operating System | NO OPERATING SYSTEM REQUIRED |