New desktop help

thorburna

Member
Hi I have a new desktop. Upon booting up I see the PCspexialst logo then the monitor highlights a message that the resolution needs to be adjusted. If I press F2 as thr desktop is vooting I can see the menus and the monito message does not appear. If I then exit the menu the screen goes black and I get the message again. I have tried different monitors and its the same message. Any ideas? Thanks
 

SpyderTracks

We love you Ukraine
Hi I have a new desktop. Upon booting up I see the PCspexialst logo then the monitor highlights a message that the resolution needs to be adjusted. If I press F2 as thr desktop is vooting I can see the menus and the monito message does not appear. If I then exit the menu the screen goes black and I get the message again. I have tried different monitors and its the same message. Any ideas? Thanks
Can you post your full specs from the order page? Just copy and paste but leave out the windows key
 

thorburna

Member
Case
LIAN LI LANCOOL 215 GAMING CASE
Promotional Item
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Promotional Code ZZ-PCS-QB7W-96NP
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Terms & Conditions
Processor (CPU)
AMD Ryzen 7 5700G Eight Core CPU with Radeon™ Graphics (3.8GHz-4.6GHz/20MB CACHE/AM4)
Motherboard
GIGABYTE B550M DS3H (mATX, DDR4, AM4, PCIe 4.0)
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card
INTEGRATED GRAPHICS ACCELERATOR (GPU)
1st M.2 SSD Drive
1TB SOLIDIGM P41+ GEN 4 M.2 NVMe PCIe SSD (up to 4125MB/sR, 2950MB/sW)
DVD/BLU-RAY Drive
NOT REQUIRED
Power Supply
CORSAIR 550W CV SERIES™ CV-550 POWER SUPPLY
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 100 V3 Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6E AX210 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 5 to 7 working days
Welcome Book
PCSpecialist Welcome Book
 

SpyderTracks

We love you Ukraine
Try hooking it up to a tv just so you can get into windows and then change resolution.

No idea what’s happening there, it should just default to the monitor max.

That’s a monitor message though, not related to the pc

It’s likely the refresh rate that’s unsupported rather than resolution
 
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