not sure if i need to rma , opinions please

leea123

Enthusiast
Hi there had my new pc for about a week now ,I am not sure if i need to send it back due to very high temperature during gaming on the Gpu . I noticed this while playing tomb raider at 3440x1440 res with settings suggested by ge force experience . I have the zotec 2080 super , I always check temps with a new pc for a while just in case . I downloaded the zotac software for the gpu so i could monitor its temps . The software has a default setting for the gpu of a temp of 84c before it starts to throttle . On idle gpu was around 38c , But when i was gaming it went to 83 c , i even removed the side of the case and it only dropped to 80c . This is concerning for me, even though nvidia states 89c as max safe temperature . I must add the gpu was under 97 percent load during tomb raider . I tried another game where the gpu load was only 60 percent and temperature for gpu was about 65c . Am Just wondering if there is an issue i need to get looked at sooner rather than later . Or could this be just how the card behaves with a high gpu load . Any thoughts would be great, Do not want to send it back for no reason and waste pc specialist time .

Thank you
 

Oussebon

Multiverse Poster
Those temps sound entirely normal.

What is the full spec? Copy and paste from your account

If you download and run GPU-Z and press the lookup button, what page does it link to?
 

leea123

Enthusiast
CaseTHERMALTAKE V200 TEMPERED GLASS RGB EDITION GAMING CASE
Processor (CPU)AMD Ryzen 5 3600X Six Core CPU (3.8GHz-4.4GHz/36MB CACHE/AM4)
Motherboard: ASUS® TUF X570-PLUS GAMING (USB 3.2 Gen 2, PCIe 4.0, CrossFireX) - RGB Ready!
Memory (RAM)16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card8GB NVIDIA GEFORCE RTX 2080 SUPER - HDMI, 3x DP GeForce - RTX VR Ready!
1st Storage Drive500GB SEAGATE BARRACUDA 2.5" SSD, (upto 560MB/sR | 535MB/sW)
2nd Storage Drive2TB SEAGATE BARRACUDA 2.5" SSD, (upto 560MB/sR | 540MB/sW)
1st M.2 SSD Drive512GB ADATA SX6000 Pro PCIe M.2 2280 (2100 MB/R, 1500 MB/W)
DVD/BLU-RAY DriveNOT REQUIRED
Power SupplyCORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingCorsair H60 2018 Hydro Series High Performance CPU Cooler
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired NetworkingWIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemGenuine Windows 10 Home 64 Bit - inc. Single Licence [KK3-00002]


link that gpuz gives is https://www.techpowerup.com/gpu-specs/zotac-rtx-2080-super-twin-fan.b7011
 
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Oussebon

Multiverse Poster
Those GPU temps seem in line with what to expect:

The cards that run cooler i.e. in the 70s have massive triple slot coolers and also cost an arm and a leg.

The GPU in your system has a more regular/ basic (but sufficient) twin fan cooler.

Your case is not ideal for airflow, which is why you see a marked improvement through taking the side panel off. (I don't know what case TPU used to achieve the temps they did, but it may have been an open air test bench)

83 degrees isn't dangerous for the GPU.

The only sense that 83 degrees or 80 degrees is a problem is that the cooler the card runs, the higher it can keep its boost clocks.

If you want to reduce temps and potentially increase performance, albeit at the cost of more noise, use EVGA Precision X or MSI Afterburner to set a custom fan curve for the GPU :)
 

leea123

Enthusiast
Thank you for your time and all the info , yer i have been thinking its the airflow in the case , when i selected the case it said air flow was ok and it was for extreme gaming , so i thought from that it would be ok . I think i will have to look at maybe getting pcs to upgrade my case for me, but that is going to depend on the cost. The gpu is blowing hot air straight on to the glass side panel and to be honest it gets really warm to touch after a while and i am not happy with that .
Thank you again for your input
regards
Lee
 

Scott

Behold The Ford Mondeo
Moderator
GPUs work differently nowadays to how they did years ago. The "target" temperature is the new method for maximising the performance of the chip. You're basically setting a bar on what you want it to hold, temperature wise, and allowing it to maximise the power of the GPU until it hits that temperature, at which point.... if the cooling is maximised..... it will start to pull the boost clock back to maintain it.

If you set that temperature lower, it would happily hold at whatever you set it at but performance would be hampered.

With 83°C being the default, as already stated, this is the stock ideal operating temperature at full choke.

That being said, the case isn't a particularly good choice. The difference between marketing "extreme gaming" and enthusiast performance "extreme gaming" is often vastly different.
 

Oussebon

Multiverse Poster
I think i will have to look at maybe getting pcs to upgrade my case for me, but that is going to depend on the cost.
That would involve rebuilding almost the entire system; I don't think they offer case upgrades.

The gpu is blowing hot air straight on to the glass side panel and to be honest it gets really warm to touch after a while and i am not happy with that .
That's pretty normal. Bits of cases cases, especially near hot components like the CPU or GPU, get warm/ hot, to the touch.

If you want temps to be lower on the GPU, set a custom fan curve on the GPU.
 

leea123

Enthusiast
Thank you all for the input, am chatting to pcs through emails , and hopefully some options come available , possibly more fans taking heat out from case would be nice , as really at moment there is only one fan fitted at top pushing air out , as the rear fan is taken up by the aio cpu cooler, maybe that can be improved ?. But again i would have to send it back for that as i am not really sure what i would do as i cannot see much when i look in case , as to where fan wiring would go and things like that . or just remove case side when pushing high temps and replacing after :)
 

SpyderTracks

We love you Ukraine
Thank you all for the input, am chatting to pcs through emails , and hopefully some options come available , possibly more fans taking heat out from case would be nice , as really at moment there is only one fan fitted at top pushing air out , as the rear fan is taken up by the aio cpu cooler, maybe that can be improved ?. But again i would have to send it back for that as i am not really sure what i would do as i cannot see much when i look in case , as to where fan wiring would go and things like that . or just remove case side when pushing high temps and replacing after :)
You're missing what's being said.

The temps you're seeing are normal.

If you wanted to reduce temps on the GPU, you'd need to set a custom fan curve.

Even if you had the best case in the world, the temps would be the same. The GPU is designed to run at those temps under stock fan configuration.

If you want reduced temps, set a custom fan curve or fit a closed loop cooler.

But again, those temps are normal.
 

leea123

Enthusiast
Thank you . I understand what you are saying about temperatures but i think i am trying to get to the same level with the card as when i have the side panel removed . I have tried fan curves with the firestorm software and yes it works but i also start to really hold back in performance and not pushing my monitor to its potential . So was thinking adding a little better air flow would help with that, as the case seems very poor for it . Thank you for your time .
 

Scott

Behold The Ford Mondeo
Moderator
If you're changing the case, I would change the CPU cooler too. Very poor choice for this kind of system.

Corsair 460x and a H100 Platinum would do the job very nicely. Ask that the H100 is configured to exhaust too, that will help a bit with temps in the case itself.
 

leea123

Enthusiast
thanks for the input, i was advised to use that cpu cooler by a pcs representative , so i took there advice . all i want is to reduce the temps in the case a little . So am considering my options .
 

Scott

Behold The Ford Mondeo
Moderator
Don't take this the wrong way, and no disrespect to anyone is intended, but I would often consider proper enthusiasts knowledge and understanding over a sales rep in any industry. Our advise is based on hands on actual experience and reading countless reviews from well known and established experts simply due to the love of the game, rather than brochure specifications and training for a low paying daily grind.
 

Oussebon

Multiverse Poster
Corsair 460x and a H100 Platinum would do the job very nicely
In all fairness, though, a H60 cooler is way more than adequate for an R5 3600x. I'm not sure the OP really needs to throw another £70+ at the system for a new CPU cooler, even if they did change the case (which would ofc void the warranty and is not usually a service offered by PCS).

Absolutely agreed The H60 is not worth buying as a cooler versus the alternatives that are available, but since the OP already has one they don't really profit from buying a different one.

But that's by the by. The real question is:


I have tried fan curves with the firestorm software and yes it works but i also start to really hold back in performance
What?

I ask again, what? :) How does increasing the fan speed lower performance? Are you sure you're not accidentally setting it to a less aggressive fan curve?

You should see, if anything, a small performance increase and some kind of a decrease in temps.

Perhaps try MSI Afterburner. There's a guide here:

You want to increase the fan speed % versus temperature. So if it's currently 40% fan speed for 70 degrees (for example) then you could set it to 50% or 60%. Or if it's already 60%, then 70%... etc.
 
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Scott

Behold The Ford Mondeo
Moderator
In all fairness, though, a H60 cooler is way more than adequate for an R5 3600x. I'm not sure the OP really needs to throw another £70+ at the system for a new CPU cooler, even if they did change the case (which would ofc void the warranty and is not usually a service offered by PCS).

Absolutely agreed The H60 is not worth buying as a cooler versus the alternatives that are available, but since the OP already has one they don't really profit from buying a different one.

Platinum is a fair few quid more than the H100x unfortunately so would be more like £120 lol.

However, it wasn't so much the CPU cooling I was thinking of, but the case cooling. Having the H100 on exhaust would make a massive difference to case temps. That along with the 460x fans set to pull would see a perfect combo IMO.

The platinum is near silent as well as it has the magnetic fans attached (Hence the price hike).
 

Oussebon

Multiverse Poster
Granted - though with a decent case it wouldn't be needed so much!

I would suggest that LEEA123 does not upgrade their case or CPU cooler, however. That'd be £200+ for, performance wise, not really very much. £200 could buy many other games things games.

I'd suggest that @leea123 just sets a custom fan curve through MSI afterburner - and optionally get a couple of extra fans for the roof.
 

Scott

Behold The Ford Mondeo
Moderator
Granted - though with a decent case it wouldn't be needed so much!

I would suggest that LEEA123 does not upgrade their case or CPU cooler, however. That'd be £200+ for, performance wise, not really very much. £200 could buy many other games things games.

I'd suggest that @leea123 just sets a custom fan curve through MSI afterburner - and optionally get a couple of extra fans for the roof.

Totally with you. Un-necessary upgrade.
 
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