Hi. I took delivery of my new AIO. (Maestro 23.6 touch screen) pc on Thursday and I'm ready to smash it to bits
The only slight alteration i had was that i had bought a crucial ASD for a laptop which died before i fitted it. I sent it to psspecialist for them to fit it and i asked if the could into operating system on it.
They were Very helpful, fantastic service great communication , computer delivered on time and looks great
So switched it on and didnt boot came up with an error saying could load hardwAre.
Cutting a very long story short
6 calls later to support. They decided that as the ASD was in the DVD caddy it couldn't boot the computer ( although i found it could start if i went into bios first , exited without saving it started
They advised me to reformat both disks which i did and install operating system on trad hard drive.
Now boots ok but doesn't show see drive and wireless network has disappeared!
Am i unlucky or has anyone else had problems. I didn't know it was a new model when i bought it or i might have gone for a tried and trusted computer
I have written to them asking if i can bring my machine up tomorrow to get them to sort it as i need it for work
Have i been unlucky or in your experience of the company. Can i expect problems from now on or will they sort it
I dont know if this is unusual and it will be fixed or if i should rerun the machine and go for a brand
Thanks for any advice
The only slight alteration i had was that i had bought a crucial ASD for a laptop which died before i fitted it. I sent it to psspecialist for them to fit it and i asked if the could into operating system on it.
They were Very helpful, fantastic service great communication , computer delivered on time and looks great
So switched it on and didnt boot came up with an error saying could load hardwAre.
Cutting a very long story short
6 calls later to support. They decided that as the ASD was in the DVD caddy it couldn't boot the computer ( although i found it could start if i went into bios first , exited without saving it started
They advised me to reformat both disks which i did and install operating system on trad hard drive.
Now boots ok but doesn't show see drive and wireless network has disappeared!
Am i unlucky or has anyone else had problems. I didn't know it was a new model when i bought it or i might have gone for a tried and trusted computer
I have written to them asking if i can bring my machine up tomorrow to get them to sort it as i need it for work
Have i been unlucky or in your experience of the company. Can i expect problems from now on or will they sort it
I dont know if this is unusual and it will be fixed or if i should rerun the machine and go for a brand
Thanks for any advice