Nova Wifi card issues

Hi,
i'm still having problems.
the wifi on the nova laptop works when i get a hotspot from my phone, but not from my home internet
my macbook works with both
 

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ubuysa

The BSOD Doctor
Hi,
i'm still having problems.
the wifi on the nova laptop works when i get a hotspot from my phone, but not from my home internet
my macbook works with both
What does an ipconfig /all command show for your wireless card when connected to your phone hotspot and again for your wireless router?
 

Martinr36

MOST VALUED CONTRIBUTOR
I'm really sorry, i don't know how to do this
in the search box on your task bar type cmd, this will open the command tool, in there type ipconfig /all, do this when you are connected both using your router and using the hotspot on your phone, and post results back here
 
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