Order slight issue during test stage
- Thread starter Casterina
- Start date
SpyderTracks
We love you Ukraine
The testing phase highlights any issues and problematic parts are replaced, that's what that email is telling you. Don't worry, it'll be fine.
Oussebon
Multiverse Poster
As above, the fact they're telling you about it means they've identified an issue and will fix it.
The email doesn't go into detail, I assume because the point they want to convey is that there will be a slight delay to your order but that they're making sure what you receive will be fully functional, rather than technical details about a product you haven't been sent yet.
Obviously you'll want to test the laptop out when you get it, as you would check any expensive purchase, but their message to you may offer some reassurance that their quality assurance processes find and catch issues before sending you things
The email doesn't go into detail, I assume because the point they want to convey is that there will be a slight delay to your order but that they're making sure what you receive will be fully functional, rather than technical details about a product you haven't been sent yet.
Obviously you'll want to test the laptop out when you get it, as you would check any expensive purchase, but their message to you may offer some reassurance that their quality assurance processes find and catch issues before sending you things
What tests should I do on the laptop to check it is all working?As above, the fact they're telling you about it means they've identified an issue and will fix it.
The email doesn't go into detail, I assume because the point they want to convey is that there will be a slight delay to your order but that they're making sure what you receive will be fully functional, rather than technical details about a product you haven't been sent yet.
Obviously you'll want to test the laptop out when you get it, as you would check any expensive purchase, but their message to you may offer some reassurance that their quality assurance processes find and catch issues before sending you things
SpyderTracks
We love you Ukraine
Main things are cpu stress test with prime95, graphics stress test with furmark, graphics performance test with 3dMark, temp monitoring with speccy or hwmonitor both idle and gaming, memory test with memtest
Oussebon
Multiverse Poster
You can start by using it as you normally would, e.g. gaming, browsing, office work, video rendering, whatever it's for. The main thing is not to leave it sat on a shelf for 3 months before checking if it switches on.. (people do do that...)
And then you can do the above tests Spyder lists for thoroughness
And then you can do the above tests Spyder lists for thoroughness
ubuysa
The BSOD Doctor
Actually this is good news for two main reasons:
1. PCS really do test each and every computer before they ship it, that way any defects are fixed before it ships and this means you can be confident that it won't be defective when you get it.
2. Probably in response to a fair number of complaints about poor customer service, PCS are keeping you informed about what's happening with your order. Would you have preferred they not tell you and just ship it?
1. PCS really do test each and every computer before they ship it, that way any defects are fixed before it ships and this means you can be confident that it won't be defective when you get it.
2. Probably in response to a fair number of complaints about poor customer service, PCS are keeping you informed about what's happening with your order. Would you have preferred they not tell you and just ship it?