I've been battling issues with my PC Specialist PC (on my own) for the last four years, after I upgraded to Windows 10 in September 2015. Since then, my PC freezes repeatedly - often during start up, sometimes during the first 10 minutes after start-up (usually ok after 10 minutes). Screen freezes, and then the PC is unresponsive until I force power-down.
I've tried a whole load of things to fix this, including manual driver updates using drivers from the Asus website, the Verifier tool, Windows 10 repair upgrade, Systems File Check. Previous attempts have seemed to stabilise the PC somewhat, but problems always re-occur - seemingly triggered by the next major Windows update that comes along.
Right now, I've just done (several) clean installs of Windows, not keeping any files. I've tried doing installs from a USB with and without a network connection. Clean install with a network connection seems to work best. But, when everything is installed and running ok, and I allow a Windows update to run, then the freezing just starts in earnest.
My PC is just about unusable now. I would really appreciate some advice on where to go from here. I'm starting from a clean Windows install, with Windows updates put on hold.
Spec, from my order is:
I've tried a whole load of things to fix this, including manual driver updates using drivers from the Asus website, the Verifier tool, Windows 10 repair upgrade, Systems File Check. Previous attempts have seemed to stabilise the PC somewhat, but problems always re-occur - seemingly triggered by the next major Windows update that comes along.
Right now, I've just done (several) clean installs of Windows, not keeping any files. I've tried doing installs from a USB with and without a network connection. Clean install with a network connection seems to work best. But, when everything is installed and running ok, and I allow a Windows update to run, then the freezing just starts in earnest.
My PC is just about unusable now. I would really appreciate some advice on where to go from here. I'm starting from a clean Windows install, with Windows updates put on hold.
Spec, from my order is:
Showing Order Reference 732048 | |
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Case | STYLISH PIANO BLACK ENIGMA CASE + 2 FRONT USB |
Processor (CPU) | Intel® Core™i5 Quad Core Processor i5-4690K (3.5GHz) 6MB Cache |
Motherboard | ASUS® Z97M-PLUS: m-ATX, USB3.0, SATA 6.0, XFIRE |
Memory (RAM) | 8GB KINGSTON DUAL-DDR3 1600MHz (1 x 8GB) |
Graphics Card | 1GB NVIDIA GEFORCE GTX 750 - DVI, mHDMI, VGA - 3D Vision Ready |
2nd Graphics Card | NONE |
3rd Graphics Card | NONE |
1st Storage Drive | 1TB 3.5" SATA-III 6GB/s HDD 7200RPM 32MB CACHE |
2nd Storage Drive | NONE |
1st M.2 SSD Drive | NONE |
RAID | NONE |
DVD/BLU-RAY Drive | 24x DUAL LAYER DVD WRITER ±R/±RW/RAM |
2nd DVD/BLU-RAY Drive | NONE |
External Hard Drive | NONE |
Memory Card Reader | NONE |
Power Supply | CORSAIR 350W VS SERIES™ VS-350 POWER SUPPLY |
Power Cable | 1 x 1 Metre UK Power Cable (Kettle Lead) |
Processor Cooling | Super Quiet 22dBA Triple Copper Heatpipe Intel CPU Cooler |
Fan Controller | NONE |
Sound Card | ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD) |
Wireless/Wired Networking | WIRELESS 802.11N 300Mbps PCI CARD |
Wireless Router/HomePlugs | NONE |
USB/Thunderbolt Options | MIN. 2 x USB 3.0 & 4 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS |
4G Module | NONE |
Firewire | NONE |
TV Card | NONE |
Operating System | Genuine Windows 7 Home Premium 64 Bit w/SP1 - inc DVD & Licence |
Windows Recovery Media | Windows 7 Home Premium (64-bit) DVD with paper sleeve |
Office Software | FREE 30 Day Trial of Microsoft® Office® 365 |
Anti-Virus | BULLGUARD INTERNET SECURITY - FREE 90 DAY TRIAL |
Monitor | NONE |
2nd Monitor | NONE |
Monitor Cables | NONE |
Eyefinity Adapter | NONE |
Keyboard & Mouse | LOGITECH® MK270 WIRELESS KEYBOARD & MOUSE COMBO |
Mouse | NONE |
Headsets | NONE |
Gaming Mouse Pad | NONE |
NVIDIA SHIELD™ Tablet | NONE |
Speakers | NONE |
Webcam | NONE |
Surge Protection | NONE |
Cable Management | NONE |
Printer | NONE |
Warranty | 3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour) |
Home Installation | NONE |
Data Recovery | NONE |
Delivery | STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI) |
Build Time | Standard Build - Approximately 7 to 9 working days |
Miscellaneous | Created Using Jargon Free Configurator |