PCS contact number not working??

D

Deleted member 88683

Guest
That is correct, they are working to resolve this, please email them or use their live chat services for the time being. It should be up and running in no time!
 

nabznab

Member
That is correct, they are working to resolve this, please email them or use their live chat services for the time being. It should be up and running in no time!

I didn’t know there was live chat support. Could you direct me to where it is?
 

steaky360

Moderator
Moderator
I didn’t know there was live chat support. Could you direct me to where it is?
If you go to the contact us page it'll appear in the bottom right of the webpage - it might work on most of the PCS Website pages.

 
D

Deleted member 88683

Guest
All up and running now!
Go to the Contact us TAB on the website and it will pop up at the bottom right-hand corner. Please note, they only allow you to use it for pre-sales advice. If you want tech support, you will be asked to call or email.
 

SpyderTracks

We love you Ukraine
All up and running now!
Go to the Contact us TAB on the website and it will pop up at the bottom right-hand corner. Please note, they only allow you to use it for pre-sales advice. If you want tech support, you will be asked to call or email.
Only works on desktop browsers, won’t work on mobiles or tablets.
 

PerkyPeach

Active member
The phone number doesn't work for me either. Anyone knows when this will be resolved?
I can't seem to get in on the chat either, and the email correnspondance I have with PCS is to no help at all.
 

SpyderTracks

We love you Ukraine
The phone number doesn't work for me either. Anyone knows when this will be resolved?
I can't seem to get in on the chat either, and the email correnspondance I have with PCS is to no help at all.
Phone lines being down was a while ago and fixed the same day. I’ve just tried it and got through immediately. What number are you calling and where are you based?
 

PerkyPeach

Active member
Phone lines being down was a while ago and fixed the same day. I’ve just tried it and got through immediately. What number are you calling and where are you based?
I'm based in Denmark, and the Danish number I've been on hold for hours several days, starting monday last week.

I tried calling the UK number too and it says the phone number doesnt exist, and I have international data and calls on my phone.
 

steaky360

Moderator
Moderator
@PerkyPeach FYI the official UK number support is : 0333 011 7000 so I'd guess its +44 333 011 7000 from outside UK but perhaps it doesn't work outside of UK? The number is definitely working from within the UK, its just quite busy at the moment.

From the Danish PCSpecialist website (pcspecialist.dk) the support number is: 78 72 94 66 but figure that is the one you tried, you could also try to email: [email protected] (or [email protected]) also but there will be a delay in response.

If its a sales inquiry you might have better luck with the online chat. Either way, depending on the query, maybe make a post here and we can help?
 
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