pcspecialist freezing

[Sauld]

Hi my pc Specialist is freezing when I’m streaming on twitch. I have 12gb of ram, split between a 8GB and 4gb.it has been fine fo r the first few weeks in last couple of days it’s been crashing/freezing.
Help please
Saul

 

[Sauld]

PC SPECIALISTAMD Ryzen 5 3600 ProcessorRAM: 16 GB / Storage: 1 TB HDD & 256 GB SSDGraphics: NVIDIA GeForce GTX 1660 6 GB
Technical specifications for PC SPECIALIST Tornado R5 Gaming PC - AMD Ryzen 5, GTX 1660, 1 TB HDD & 256 GB SSD
OVERVIEW

Type	Gaming PC
Operating system	Windows 10 (64-bit)

PERFORMANCE

Processor	- AMD Ryzen 5 3600 Processor - Hexa-core - 3.6 GHz / 4.2 GHz - 36 MB cache
RAM	- 8 GB DDR4 (2400 MHz) - 64 GB maximum installable RAM
Graphics card	- NVIDIA GEFORCE GTX 1660 - 6 GB
Storage	- 1 TB HDD (7200 rpm) - 256 GB SSD

CONNECTIVITY

WiFi	- WiFi 6 - 2x2 - Up to 300 Mbps
Ethernet	Gigabit Ethernet port
Bluetooth	Bluetooth 5.0
USB	- USB 3.1 x 2 - USB 3.0 x 2 - USB 2.0 x 2
Video connections	- HDMI x 1 - DisplayPort x 1 - DVI x 1
Audio connections	3.5 mm jack

SOUND

Audio software	Realtek ALC887 8-Channel High Definition Audio

MEDIA

Disc drive	Yes
Memory card reader	Yes

FEATURES

Mouse / trackpad	Yes
Keyboard	Yes

GENERAL

Colour	Black
Box contents	- PC Specialist Tornado R5 PCS-D1656120 Gaming PC - Welcome Pack - Manual - Driver discs - Power lead
Dimensions	400 x 208 x 458 mm (H x W x D)
Weight	10 kg
Manufacturer’s guarantee	3 years
Software	* Full version of Microsoft Office not included * Full version of anti-virus / internet security not included - BullGuard Internet Security (90 day trial) - Microsoft Office 365 trial

 

[Sauld]

I’ll try that, thanks

 

[Sauld]

Hi event ID No. mostly :
distributed COM 10010
Service control manager 7000