PCSpecialist ... What a Find! | PCSPECIALIST

PCSpecialist ... What a Find!


New member
I was all prepared, I had searched reviews on the internet, and Dell seemed to offer a laptop that looked suited to my needs; however I had one pre-sales question that required an answer regarding what ports were on the machine ... that's where the problem was. A simple phone call (I thought) turned out to be a game of pass the parcel and I was the parcel; 4 transfers later I decided already that their support was rubbish and a search for "Dell Customer Service Reviews" confirmed this !

Back to the drawing board in Google and I discovered a link to PCSpecialist ... searched the reviews 16,000 + and a 9.4 out of 10 rating (thanks Trust Pilot). I phoned PCSpecialist and was pleased to discover it was a UK call centre and the staff were very helpful, that was enough to confirm I should give them a try. With the help of the support technician I specced my laptop and after refining it I placed an order the next day. About 10 days later it arrived and eager to get going I started it up ... it wouldn't connect to the internet; a call to PCSpecialist and this was soon remedied by the removal of BullGuard.

I have been using my Laptop for around a month now and it has been excellent, quick to start, performs well and seems sturdy ... I must love it, because I have already placed another order for a new desktop PC for my mum.

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First off, welcome to the fora! :)

I don't work for PCS, few of the contributors on here do, and this isn't an official support channel so PCS staff might not see your kind words for a while. Welcome to the family of happy PCS customers!

There are a large number of very knowledgeable people on here, all enthusiasts and all PCS customers. If you have any questions, issues, problems, or advice to give, do please post here.



New member
Thank you for the welcome :),

I haven't had a custom PC made for me since the 1990's so this was a leap of faith for me, but I wasn't disappointed. Despite being a software developer for many years I never really found a desire to get in and do it all myself when it comes to hardware :-D.

Hopefully this will be a great source should I get any problems ... which I am sure that I won't :)