Processor fan running permanently at 2500rpm

rn79

New member
Hi PC Specialist,

I bought a system from you a while ago, it was delivered about three weeks ago but I have only just set it up as I have been away from home a lot in that time.

Everything seems great apart from the processor fan has a wearing and consistent loud buzz. Knowing a little bit about computers, I know that fan speeds can be controlled via bios settings.

So I got into via bios via rebooting and pressing F2 but the processor fan speed via fan xpert does not decrease no matter what I do. It is running at 2500rpm approx. but the processor is only 22-26 degrees.

I have the TUF H310M-Plus Gaming motherboard and a stock Master Cooler fan over the processor.

Any advice would be appreciated. I want to try to slow the fan down but if necessary I will buy and install a quiet processor fan if need be. If need be, recommendations for a silent/very quiet one would be much appreciated.

Thanks.
 

rn79

New member
Hello Oussebon,

Thank you for your reply.

I have followed the lead and as per page 1-1 of the link you provided, it is plugged into "Cpu Fan," figure Green 2 on the top right hand side of the page, next to the memory.

My full spec is as below:

CasePCS GENESIS G1B CASE + SD CARD READER
Processor (CPU)Intel® Core™ i5 Six Core Processor i5-8400 (2.8GHz) 9MB Cache
MotherboardASUS® TUF H310M-PLUS GAMING: Micro-ATX, DDR4, LGA1151, USB 3.1, SATA 6GBs
Memory (RAM)4GB Corsair VENGEANCE DDR4 2400MHz (1 x 4GB)
Graphics CardINTEGRATED GRAPHICS ACCELERATOR (GPU)
1st Storage Drive500GB SEAGATE BARRACUDA 2.5" SSD, (upto 560MB/sR | 535MB/sW)
DVD/BLU-RAY Drive24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Power SupplyCORSAIR 550W VS SERIES™ VS-550 POWER SUPPLY
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingSTANDARD CPU COOLER
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired NetworkingWIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemNO OPERATING SYSTEM REQUIRED
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaNO RECOVERY MEDIA REQUIRED
Office SoftwareFREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-VirusNO ANTI-VIRUS SOFTWARE
BrowserMicrosoft® Edge (Windows 10 Only)
Warranty3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
DeliverySTANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build TimeStandard Build - Approximately 7 to 9 working days
Welcome BookPCSpecialist Welcome Book - United Kingdom & Republic of Ireland

Pricing Information
Price (Ex VAT)£370.83
Price£445.00
Order Quantity1
Bulk Discount£0.00
Total Order Price (Ex VAT)£370.83
Total Order Price£445.00
P/O NumberEdit P/O Number
Payment MethodCredit Card
Courier Instructions
Maximum Required Power179W
 
Last edited by a moderator:

Oussebon

Multiverse Poster
Sorry for not getting back sooner. In short I have no idea. Did you contact PCS to get to the bottom of it?
 
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