Resolution issues

[Arnie1905]

Hi all, I've just got a new monitor. It's native resolution is 2k but has a 4k option on nvidia control panel. For some reason when I play a game in fullscreen it switches to 4k and limits my fps to 144 (the monitor is 2k 240hz). It only does this for games on steam. Anyone got any idea how to fix this?

 

[SpyderTracks]

Hi all, I've just got a new monitor. It's native resolution is 2k but has a 4k option on nvidia control panel. For some reason when I play a game in fullscreen it switches to 4k and limits my fps to 144 (the monitor is 2k 240hz). It only does this for games on steam. Anyone got any idea how to fix this?

What make and model is the monitor?

 

[Arnie1905]

It's a gigabyte FI32Q-X

 

[Arnie1905]

I think a potential way to fix it is to remove the 4k resolution option but I have no idea how to do this.

 

[SpyderTracks]

It's a gigabyte FI32Q-X

Ok, so I'm guessing you've got it connected with HDMI?
I'd swap that for Display Port personally.

 

[Arnie1905]

I've tried them both, they both give the same issues annoyingly!

 

[SpyderTracks]

I've tried them both, they both give the same issues annoyingly!

I would switch to DP, then go into the nvidia driver and disable upscaling

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[Arnie1905]

I've already tried this to no joy

 

[SpyderTracks]

View attachment 34459
I've already tried this to no joy

What makes you think it's adjusting the resolution to 4k 144Hz?

 

[Arnie1905]

Because the monitors osd pops up and says 3840x2160. And my frames don't go above 144hz. And that combination is the top combination of resolution and refresh rate on nvidia control panel for this monitor. (2k, aka, 2560x1440, has (native) next to it below this option).

 

[SpyderTracks]

Because the monitors osd pops up and says 3840x2160. And my frames don't go above 144hz. And that combination is the top combination of resolution and refresh rate on nvidia control panel for this monitor. (2k, aka, 2560x1440, has (native) next to it below this option).

Ok, lets take it back to basics, what resolution have you got set in windows?

Can you take a screenshot?

And sorry to ask, but where are you getting the make and model of the monitor from? Did you buy it new or second hand?

 

[Arnie1905]

Its 2560x1440. I got the monitor from overclockers. It was brand new and says the model number FI32Q-X on the box and the back of the monitor. The make is gigabyte.

 

[SpyderTracks]

Its 2560x1440. I got the monitor from overclockers. It was brand new and says the model number FI32Q-X on the box and the back of the monitor. The make is gigabyte.View attachment 34460

In that case it's probably a setting in the display OSD for upsampling to 4k.

 

[Arnie1905]

I've had a look but can't find anything. I even tried updating the monitors firmware but that didn't help. Thank you for you're help spyder! It's really appreciated I've contacted gigabyte and asked them how to solve the issue so hopefully they have a fix!

 

[Martinr36]

I've contacted gigabyte and asked them how to solve the issue so hopefully they have

Let us know what they reply