I ordered mine and then changed because of how long I was already waiting, I didn’t purposely order and then change to get a higher position.It does, but in my eyes its scummy that this was done to get higher priority than people waiting until the part was available to order.
I wasn't aware that PCS provided a 'don't ship before' service? Their Terms and Conditions say this...People built their orders in october, put a 'dont ship before' date on it and amended to the 5900x when it was available.
5.2 Your order will be fulfilled as soon as possible after your Order Confirmation and in any event within 30 days of the date of the Order Confirmation, unless there are exceptional circumstances.
nice, that means some batches are indeed coming. I will probably email on Monday, I do have a specific contact that looked after my order a bit earlier, he said it would probably around next week, but as you said, it won't hurt to reassure the situationMine was dispacted today at 80 days with a 3080 and a 5900x so I suspect you won't be long behind me. I would recommend sending them an email. I sent them an email and my computer went into building the next day, might have been coincidence but either way it doesn't hurt to get some communication on your order.
I rang up yesterday and the guy I spoke to called Liam said that they think they will have a delivery of 5900Xs on Saturday. But at the moment they have no guarantees on what is coming on the deliveries.nice, that means some batches are indeed coming. I will probably email on Monday, I do have a specific contact that looked after my order a bit earlier, he said it would probably around next week, but as you said, it won't hurt to reassure the situation
yeah i did see a do not ship before option as well i think pcs warranty starts from when your receive the product it statesRunning up to Christmas I believe they did - I think I saw it when I ordered mine.
Obviously don't want your new machine sat around running out the warranty waiting for Santa to do his logistics thing, so you could hold it until closer to the time I guess. Not really applicable to us 3080-ers I wouldn't have thought
|7.1||In addition to any warranty that you may have purchased with your Goods, all Goods that we supply are warranted free from defects for 12 months from the date of supply. This warranty does not affect your statutory rights as a consumer|
We are writing to provide a status update for your order
Please note that due to the global supply issues our call centre is extremely busy at present and if you choose to call us the waiting times might be in excess of 1 hour.
As you will be aware, you placed your order with a product that was available on a pre-order basis (10GB NVIDIA GEFORCE RTX 3080 - HDMI, DP (Delivery before Xmas not guaranteed)).
The global supply situation from Nvidia is extremely tight, and Nvidia are only providing a small allocation to manufacturers each week. We currently have 1560 orders placed with us for computers featuring this product. Since December, we have only received 205 units and we are assembling all orders on a first come, first served basis.
We are doing everything we can to secure better supply, but the situation is not likely to improve anytime soon. Although Nvidia are not providing any official updates on supply, we are hearing rumours that supply might not free up until March 2021 or beyond.
There are a number of options available to you at this moment in time:
1. If you are happy to wait, we will supply your order in-line with your queue position as soon as we receive stock. You do not need to reply to this email or take any action.
2. You could amend your order to an alternative product of similar performance, however note that most competing products are also in very short supply.
3. You could amend your order to an entry level graphics card. This will allow us to complete your order and dispatch it to you. Then, at a later date once supply is more readily available you could purchase the product you originally ordered and sell on the entry level graphics card.
4. You could amend your order to have the order shipped without a graphics card. Then, at a later date once supply is more readily available you could purchase the product you originally ordered and fit this into the computer yourself.
5. You could cancel your order and receive a full refund. If you choose this option, please be mindful that you would lose your queue position.
Options 2 - 4 above can be done through your online account. You just need to login and select the option to amend your order.
We are very sorry about the supply situation right now, it is very frustrating for both you as our trusted customer and for us as a supplier. We feel that we are letting you down and it is not the customer experience that we normally provide.
PC Specialist Ltd
I feel for you.... having played all damn day I can tell you it's worth the wait you're going to love itI drew the short straw , was waiting since Wednesday on Awaiting Dispatch ,and it was finally dispatched this morning ,which means Monday Delivery ... how i knew that it wont make it this week.. my damn luck
I had ordered early December, decided to switch today from 3080 to a 3090 and also switch CPU from 5900x to a 3900X. A shame, but i cba waiting until April/May - can always upgrade the CPU later
Assuming no other delayed parts in my spec, will let you know how long it takes to go into production etc.