Hi,
I recently bought a brand new PC, i'll post the full spec below, with an RX 580. Installed both borderlands 3 and Outer worlds and notices that while they ran smoothly most of the time both games had regular frame rate drops. I have done some investigating and tried numerous things to fix it. I have already asked tech support and they suggested a full driver uninstall and re-install which I have done with no change. These are the things that I have tried to fix the problem before I contacted PC specialist -
• Updating the GPU Drivers to the latest full release
• Updating the GPU Drivers to the latest optional release
• Turning the power limit on the wattman settings up to 50
• Undervolting the GPU
• Changing the Fan speed profile
• Updating the Windows 10 power settings from standard to performance
• Downloading other games such as Gears 5 and getting identical frame drops
• Using other games launchers to be sure it wasn’t that
• Installing the same game on the SSD rather than the M.2 to make sure it wasn’t a drive issue
• Making sure all games are running DX12
• Checking for abnormalities in the BIOS settings
• Running all the games in lowest graphics settings (this makes absolutely no difference)
It is most noticeable when in the pause menu of Outer worlds, I have attached a a photo of MSI afterburner monitoring Outer worlds last night. I have a video of it actually occurring but its too big to attach. I am currently waiting on a fresh reply form the PC builders but thought I would post it here as well.
PC Full Spec -
I have sent tech support a picture of the MSI monitor whilst I was running Outer worlds - And a link to the video of the actual problem occurring -
,
Just waiting on another reply form them.
In the meantime thought i'd find out if anyone on here had any advice on what it could be?
Cheers,
Tom
I recently bought a brand new PC, i'll post the full spec below, with an RX 580. Installed both borderlands 3 and Outer worlds and notices that while they ran smoothly most of the time both games had regular frame rate drops. I have done some investigating and tried numerous things to fix it. I have already asked tech support and they suggested a full driver uninstall and re-install which I have done with no change. These are the things that I have tried to fix the problem before I contacted PC specialist -
• Updating the GPU Drivers to the latest full release
• Updating the GPU Drivers to the latest optional release
• Turning the power limit on the wattman settings up to 50
• Undervolting the GPU
• Changing the Fan speed profile
• Updating the Windows 10 power settings from standard to performance
• Downloading other games such as Gears 5 and getting identical frame drops
• Using other games launchers to be sure it wasn’t that
• Installing the same game on the SSD rather than the M.2 to make sure it wasn’t a drive issue
• Making sure all games are running DX12
• Checking for abnormalities in the BIOS settings
• Running all the games in lowest graphics settings (this makes absolutely no difference)
It is most noticeable when in the pause menu of Outer worlds, I have attached a a photo of MSI afterburner monitoring Outer worlds last night. I have a video of it actually occurring but its too big to attach. I am currently waiting on a fresh reply form the PC builders but thought I would post it here as well.
PC Full Spec -
| Case | CORSAIR CARBIDE SERIES™ 200R COMPACT GAMING CASE |
| Processor (CPU) | AMD Ryzen 7 2700 Eight Core CPU (3.2GHz-4.1GHz/20MB CACHE/AM4) |
| Motherboard | ASUS® TUF X470-PLUS GAMING (DDR4, 6Gb/s, CrossFireX) - RGB Ready! |
| Memory (RAM) | 16GB Corsair VENGEANCE DDR4 2933MHz ~ (2 x 8GB) |
| Graphics Card | 8GB AMD RADEON™ RX 580 - HDMI, DP - DX® 12 |
| 1st Storage Drive | 240GB ADATA SU630 2.5" SSD, SATA 6 Gb (520MB/R, 450MB/W) |
| 1st M.2 SSD Drive | 250GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 2300MB/W) |
| DVD/BLU-RAY Drive | NOT REQUIRED |
| Power Supply | CORSAIR 650W VS SERIES™ VS-650 POWER SUPPLY |
| Power Cable | 1 x 1 Metre UK Power Cable (Kettle Lead) |
| Processor Cooling | Corsair H80i V2 Hydro Series High Performance CPU Cooler |
| Thermal Paste | COOLER MASTER MASTERGEL MAKER THERMAL COMPOUND |
| Extra Case Fans | 2x 120mm Black Case Fan (configured to extract from rear/roof) |
| Sound Card | ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD) |
| Wireless/Wired Networking | 10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED) |
| USB/Thunderbolt Options | MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS |
| Operating System | NO OPERATING SYSTEM REQUIRED |
| Operating System Language | United Kingdom - English Language |
| Windows Recovery Media | NO RECOVERY MEDIA REQUIRED |
| Office Software | FREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required) |
| Anti-Virus | NO ANTI-VIRUS SOFTWARE |
| Browser | Microsoft® Edge (Windows 10 Only) |
| Warranty | 3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour) |
| Delivery | STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI) |
| Build Time | FAST TRACK 5 WORKING DAY DISPATCH |
I have sent tech support a picture of the MSI monitor whilst I was running Outer worlds - And a link to the video of the actual problem occurring -
Just waiting on another reply form them.
In the meantime thought i'd find out if anyone on here had any advice on what it could be?
Cheers,
Tom
