Several seconds delay after hitting power button

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Neil123123

Active member
I received a PC Specialist PC a couple of weeks ago. Everything seems fine, but I have noticed one strange thing. When pressing the power on button, nothing at all happens for a few seconds. After that the fans come on, I hear the usual beep and the PC boots up very quickly. It's hardly a problem in itself, even with the few second delay it boots up into windows in a tiny fraction of the time of my old machine. However, I just am curious why this is happening and if it could be a sign of some other problem. My old PC, and every other PC I've had, shows some sign of life the instant you hit the power.
 
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Neil123123

Active member
Case
FRACTAL FOCUS G BLACK GAMING CASE (Window)
Processor (CPU)
AMD Ryzen 5 3600X Six Core CPU (3.8GHz-4.4GHz/36MB CACHE/AM4)
Motherboard
ASUS® TUF GAMING B550-PLUS (DDR4, USB 3.2, 6Gb/s) - ARGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card
6GB NVIDIA GEFORCE GTX 1660 SUPER - HDMI, DP - GeForce GTX VR Ready!
1st M.2 SSD Drive
1TB INTEL® 660p M.2 NVMe PCIe SSD (up to 1800MB/sR | 1800MB/sW)
Power Supply
CORSAIR 550W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 11 to 13 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
 
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Neil123123

Active member
They are sending a replacement PSU (although worst case is a motherboard problem). Will have to deal with all those zip ties to remove the old one - not looking forward to that!
 
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Neil123123

Active member
Just had a look inside the PC. Will I need to remove the whole motherboard to change the power cables?

IMG_0593.jpg
 
steaky360

steaky360

Moderator
Moderator
No I wouldn't have thought so, are some power cables routed underneath the motherboard? Looks like they're going through the opening in the case to me? I'd need to see more photos to confirm.

Note some of the cables (bottom of the pic) are for other connections and are not power connections.
 
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Neil123123

Active member
Here are pics of where the motherboard/gpu and cpu power comes in. They seem to run partially underneath motherboard and partially underneath metal structure that's part of case.

IMG_0596.jpg
IMG_0598.jpg
 
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Neil123123

Active member
So I installed the new PSU. Everything was fine for about a week - fans/power light came on as soon as the button was pressed. However, it has now started exhibiting the problem again. I press the power button and there is a 5-6 second delay before any activity. I guess I will need to contact PC Specialist again, but checking if anyone on the forum has any ideas / similar experiences.
 
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Neil123123

Active member
Someone on another forum suggested doing a CMOS reset. Is this a good idea? Or should I just contact PC Specialist again?
 
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