Sleeping/Hibernating causes reboot, + wifi issues.

slunkymcgee

Member
Hi, second-time customer having just upgraded to a new custom PC. The new rig arrived monday and initial set-up went smoothly, a small hiccup in one of my backup externals being slightly corrupted but that's about it.

However, when I tried to put the computer into Sleep, it would go through the whole process right up until a few seconds after my monitor stopped recieving a signal from the computer and went into standby, its fans and LEDs still lit up and spinning respectively. I'd hear a small beep from the tower - the same beep that chirps when I turn the computer on from a shut-down state - the monitor would go off standby and the computer would go through the PCSpecialist splashscreens as if it had been rebooted, and logging on would bring me to a fresh desktop bereft of all the windows I had open when I put it to sleep. It reboots, in other words. And it does the same thing if I try to put it into hibernation.

As well, when my computer restarts this way I sometimes have a similar issue as Crazzy Bones has here[link], where the wifi-options in the corner dissapear and are replaced with ethernet and (hah) dial-up options with device manager reporting my wireless adaptor as being disconnected, but this fixes itself just as mysteriously if I shut down and boot back up.

I've slotted in some RAM and downloaded the usual apps like chrome and steam, but otherwise I haven't really done anything that to my knowledge would instigate something like this. Don't suppose anyone knows what might cause this?
 

ubuysa

The BSOD Doctor
Windows is configured by default to auto-restart if a 'system failure' occurs. A system failure can be almost anything that can't be recovered.

It sounds to me as though something is failing during the sleep process and Windows is auto-restarting.

Look in the event log to see whether anything is recorded there. Also check that all drivers are up to date.

It would be worth your time manually closing apps that run in the background one at a time and then sleeping to see whether it's an app that's the problem.

You need to find out what is failing as it goes to sleep...

Sent using Tapatalk
 

slunkymcgee

Member
Windows is configured by default to auto-restart if a 'system failure' occurs. A system failure can be almost anything that can't be recovered.

It sounds to me as though something is failing during the sleep process and Windows is auto-restarting.

Look in the event log to see whether anything is recorded there. Also check that all drivers are up to date.

It would be worth your time manually closing apps that run in the background one at a time and then sleeping to see whether it's an app that's the problem.

You need to find out what is failing as it goes to sleep...

Sent using Tapatalk

Well wouldn't you know it, the drivers were the problem all along!

After trying to sleep the computer with all nonessential programs closed and not having any progress there, I checked divice manager and everything seemed up-to-date. But when I brought it up with a workfriend, he showed me that there's a bunch more devices you can't usually see, and was even nice enough to give me a spare easydriver key.

Sure enough, Easydriver showed at least a dozen drivers out of date, including the AMD SATA controllers apparently having been last updated in 2005, lawdy. So, I downloaded the new drivers and rebooted my rig, and wouldn't you know it when I put it to sleep once everything loaded up, it actually went to sleep!

I'm gonna keep this thread bookmarked because I'm a paranoid git who expects some other complication to turn up and cause hte problem again, but for real guys thank you very much for helping me out on this. If I knew where you lived, I'd buy you all a drink :D
 

SpyderTracks

We love you Ukraine
Well wouldn't you know it, the drivers were the problem all along!

After trying to sleep the computer with all nonessential programs closed and not having any progress there, I checked divice manager and everything seemed up-to-date. But when I brought it up with a workfriend, he showed me that there's a bunch more devices you can't usually see, and was even nice enough to give me a spare easydriver key.

Sure enough, Easydriver showed at least a dozen drivers out of date, including the AMD SATA controllers apparently having been last updated in 2005, lawdy. So, I downloaded the new drivers and rebooted my rig, and wouldn't you know it when I put it to sleep once everything loaded up, it actually went to sleep!

I'm gonna keep this thread bookmarked because I'm a paranoid git who expects some other complication to turn up and cause hte problem again, but for real guys thank you very much for helping me out on this. If I knew where you lived, I'd buy you all a drink :D
I would highly recommend NOT using any program like "Easydriver", they are all hack tools, usually adware or spyware and actually cause more problems than they solve. Even if your system is working ok now, I would still do a full system reinstall and start from scratch.
 

ubuysa

The BSOD Doctor
I would highly recommend NOT using any program like "Easydriver", they are all hack tools, usually adware or spyware and actually cause more problems than they solve. Even if your system is working ok now, I would still do a full system reinstall and start from scratch.
I'd support this too. Driver search and install tools are avoided by the wise. I also agree that if you do continue to get problems you clean install Windows again.

Sent using Tapatalk
 

slunkymcgee

Member
I would highly recommend NOT using any program like "Easydriver", they are all hack tools, usually adware or spyware and actually cause more problems than they solve. Even if your system is working ok now, I would still do a full system reinstall and start from scratch.
I'd support this too. Driver search and install tools are avoided by the wise. I also agree that if you do continue to get problems you clean install Windows again.

Sent using Tapatalk
Sorry, got the name mixed up. It's actually Driver Easy but I'll get rid of all that potentially dodgy business anyway. I just figured it'd be safer having drivers installed automatically than risking stuff manually, but I guess in doing so I forgot to look out for sketchy downloads D:

edit: I'll also pass the information along to the workfriend who gave me the key, just in case.

doubleedit: computer's had a clean reinstall, and initial problem still appears fixed oddly enough. Co-worker was sheepish about being told he was sharing potentially dodgy software but understood.
 
Last edited:

ubuysa

The BSOD Doctor
Sorry, got the name mixed up. It's actually Driver Easy but I'll get rid of all that potentially dodgy business anyway. I just figured it'd be safer having drivers installed automatically than risking stuff manually, but I guess in doing so I forgot to look out for sketchy downloads D:

edit: I'll also pass the information along to the workfriend who gave me the key, just in case.

doubleedit: computer's had a clean reinstall, and initial problem still appears fixed oddly enough. Co-worker was sheepish about being told he was sharing potentially dodgy software but understood.
Drivers do not need to be kept regularly up to date. Drivers need updating only if you're having problems with the device or if the updated driver contains functionality that you need (that's common with Nvidia graphics drivers), otherwise they are best left well alone.

The vendors of driver update tools will try to scare you by insisting that drivers must be regularly updated. That's just not true.
 

Oussebon

Multiverse Poster
+1 to the above.

Even the perfectly 'benign' tools (i.e. the ones that are legitimately taking your money without trying to mal/adware you) are a problem.

They will sooner or later serve you up the wrong drivers and mess up your system. Usually sooner:

Though I vaguely recall a person saying they had been using a driver updater for years and never had any problems and so were sure that wasn't the reason their PC was borked after a recent driver update. You can guess how that story went :)
 

slunkymcgee

Member
+1 to the above.

Even the perfectly 'benign' tools (i.e. the ones that are legitimately taking your money without trying to mal/adware you) are a problem.

They will sooner or later serve you up the wrong drivers and mess up your system. Usually sooner:

Though I vaguely recall a person saying they had been using a driver updater for years and never had any problems and so were sure that wasn't the reason their PC was borked after a recent driver update. You can guess how that story went :)

Yeesh, okay this is sounding worse every post. I'm gonna rollback the affected drivers too, just to be safe. Thanks for the heads-up guys.
 
Top