SMART MON HDD Problem

[cblunt]

Hi,
I started having some problems with my PC locking up and failed to boot a few times.

I'm using Linux so I ran smartctl (Smart Monitoring Tool) and my 300GB Raptor failed the health test. Please see out put below.

Overall my PC is running OK apart from the occasional lock up but it looks like the disk is about to fail.

Please advise.

Thanks.

Chris

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dadspc chris # smartctl -i /dev/sda
smartctl 5.40 2010-10-16 r3189 [i686-pc-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family: Western Digital VelociRaptor family
Device Model: WDC WD3000HLFS-01G6U1
Serial Number: WD-WXC0CA9U8010
Firmware Version: 04.04V02
User Capacity: 300,069,052,416 bytes
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Fri Feb 25 16:57:20 2011 GMT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

dadspc chris # smartctl -Hc /dev/sda
smartctl 5.40 2010-10-16 r3189 [i686-pc-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
Failed Attributes:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 035 030 051 Pre-fail Always FAILING_NOW 96231

 

[candtalan]

Smart monitoring is quite clever and takes a lot of factors into account. Yours is marked as expected failure in 24 hours which is pretty drastic. If you have data on it then it will soon be gone. Immediate backup is suggested, hopefully it is not too late. You can minimise the use of the failed disc by using another hard drive to run the system, or use a live CD. I know that the recent Ubuntu live CDs include a disc utility which sets out the smart data in detail, not that it will change things now, it seems a bit late. If you only run the disc to copy off data then you might do it - with luck, but do not waste any time nor any non useful disc activity. Good luck.

 

[Meds]

Yup, make an immediate back up of all data you wish to keep then contact our Tech Support Team, they should be able to arrange for a replacement to be sent.

 

[cblunt]

OK,
Thanks for the advice guys. I've backed all my data and will call tech support now.

Cheers.