UltraNote 15.6" Backlight bleed

Wilko1337

Member
My UltraNote 15.6" has been a superb investment, however there is one glaring flaw I keep noticing whenever I have the screen on a brightness other than its lowest: - there is backlight bleed most noticeable at the bottom of the screen, and majorly so in the bottom left corner. I have taken a few pictures to show the problem: http://imgur.com/a/h01Gd

Is this too minor to have fixed by PCS?

Thanks in advance!
 

PokerFace

Banned
I'd be more concerned about that big blue square to be honest :eek:

As far as the backlight bleed is concerned, do as Toxophilix suggests. If you do call PCS, point them to this thread and they can see your pics.
 

Wilko1337

Member
Thanks for the responses. I contacted PCS and one of the tech staff said that the bleed was more than normal and would be happy to RMA. DPD courier picked up my laptop on Friday to PCS to have it fixed. Hopefully it'll come back nice and dandy!


I'd be more concerned about that big blue square to be honest :eek:

As far as the backlight bleed is concerned, do as Toxophilix suggests. If you do call PCS, point them to this thread and they can see your pics.
The blue square is actually part of the online, black colour background, so that's fine ;)
 

SlickShoes

Well-known member
Aye it does look worse but in the second picture you have the lights off so i'd say it at least looks exactly the same as it did before.
 

SlickShoes

Well-known member
Not sure what you mean by the second part ;) . If you snap each link/window to left and right of the screen for comparison:
Before RMA - http://imgur.com/a/h01Gd
After RMA - http://imgur.com/a/ATvIw

You can compare before and after in similar lighting conditions.

Haha I thought the second post was a comparison shot of before and after but I realise now it was just after and after and the before shots are in the first post!

So yeah it does actually look much worse now..........better call them up tomorrow morning!
 

Wilko1337

Member
DPD picked up laptop today, on its way to PCS again. Hopefully it'll be fixed this time and won't have to send it again ;\
 
Hi there! Did you have it fixed in the end? My one got delivered today and there is minor bleed on the top left, but nothing too substantial. Just wondering if you got it sorted in the end.
 

Wilko1337

Member
Hi sorry for the late update. I didn't particularly want to visit anything related to pcspecialist at the end of my second RMA. Fault report went as follows:

The chassis has been inspected and the manufacturer contacted regarding this. The manufacturer has reported back stating that the bleed is within normal parameters and as this is the case on all these IPS screens there is no defect to rectify.

Disappointed in choice of supplier, and lack of going out of their way to rectify such an obvious fault (termed as "no defect"/fault) from PCS.
 

Andos

Banned
Obviously i got same issue with my screen and that blue thing in the middle. But PCS won't even answer for my mail ... Im waiting 2,5 days for a answer now. At least i know what they will say ... Hopefully will not get any worse than is now. Its still look the same in ur ?
 
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