Ultranote V | PCSPECIALIST

Ultranote V

MfromF

Member
Hey there,

Three weeks ago I got a Ultranote V which will not be mine, but a friend's:

Chassis & Display: UltraNote Series: 14" Matte Full HD 60 Hz 45% NTSC LED Widescreen (1920x1080)
Processor (CPU): Intel® Pentium® Quad Core Processor N5030 (1.10GHz, 3.1GHz Turbo)
Memory (RAM): 8GB DDR4 2400MHz SOLDERED (N5030 PROCESSOR ONLY)
Graphics Card: INTEL® HD GRAPHICS (CPU Dependant) - 1.7GB Max DDR4 Video RAM - DirectX® 12
1st M.2 SSD Drive: 256GB PCS SATA SSD M.2 (500 MB/R, 400 MB/W)
Memory Card Reader: Integrated Micro-SD Memory Card Reader
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam: INTEGRATED 1MP HD WEBCAM

To be honest: Who would come to the idea to play Win10 on a N5030? So any kind of beginner's Linux should do the job. But up to now it doesn't.

Probs started when I tried to choose the boot device in BIOS. Clicking on the icon - nothing. Ah, the touchpad doesn't have buttons. It's touch only. So help yourself with the keyboard.

After installing Ubuntu Mate 20.04 the touchpad didn't work properly. Moving the mouse was no prob, right click no prob, left click no way. I was lazy, so I just installed Fedora 34. Same thing there. Ok, I thought, let's see how things are going using Wayland on Ubuntu 21.04. Same there. So I finally installed Linux Mint which I prefer besides Ubuntu Mate and started trouble shooting. Meanwhile I asked for a firmware update at the German help desk of PCS, because the left button of the touchpad even isn't working in BIOS.

Problem seems to be the "FTSC1000:00 2808:0101 Touchpad" (Terminal > xinput). There are some threads in forums, even some opened kernel bug reports, which point to an address conflict in pci devices. Whatever solution was mentioned (adding params to grub) didn't work for my problem.

For the moment I run a batch to disable and enable the touchpad at login. Only prob: That will not help booting with a mouse connected to usb. So connect a mouse after logon. Additionally this script will run when pressing [F2].

Btw: No firmware update from pcs, because the supporter asked a technician and he told him, that they don't support Linux. :rolleyes:

Greetz
Martin
 
Last edited:

Bhuna50

MOST VALUED CONTRIBUTOR
PCS do not support Linux.

In the configurator, if you selected not to have Windows, it would have asked you what you are planning to do. If you then selected that you were installing Linux, you would have received the following warning during checkout process:

1622852789930.png


You might however find the Linux section that you have posted in helpful: https://www.pcspecialist.co.uk/forums/forums/linux.32/

as others have posted about Linux issues they have come across on various laptops. Sadly it will take a bit of searching through, although this summary post (last updated in 2020) might be of use:

 

ubuysa

The BSOD Doctor
Moderator
Btw: No firmware update from pcs, because the supporter asked a technician and he told him, that they don't support Linux.
It's no secret that PCS don't support Linux on their builds. Not only that but the the BIOSes are all optimised for Windows, that has caused issues for some Linux users in the past. A quick question on these forums before ordering would have cleared all that up for you. :)
 
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