Unable to setup an account

ID13

Member
Hi All,

I tried to setup a new account but never received an email, checked spam mail as well. I then tried with a @gmail email and again nothing was sent.... are no new accounts been allowed at this time?

Cheers Dave.
 

SpyderTracks

We love you Ukraine
Hi All,

I tried to setup a new account but never received an email, checked spam mail as well. I then tried with a @gmail email and again nothing was sent.... are no new accounts been allowed at this time?

Cheers Dave.
Account on where?
 

ID13

Member
Sorry should be a bit clearer .... a customer account on the main PCSpecialist website to allow me to purchase a PC.
 

SpyderTracks

We love you Ukraine
I was on yesterday about 6PM
Hmmm, in that case I'd give them a call, they're open until 8pm, then you can go through an order with them over the phone.

I'll message them separately now to highlight that registration emails aren't being received also, but they won't get that for a while.
 

SpyderTracks

We love you Ukraine
I've emailed them to notify, have tried creating an account with a surplus email address and haven't received an email either, so it does look like there's a problem on the system.
 

eojeel

Administrator
Staff member
Moderator
Hi ID13,

i have checked the recent activity on your account, have you managed to reset your password at all? i see a few attempts have been made.

If you are still having issues please send me a message.
 

ID13

Member
Hi ID13,

i have checked the recent activity on your account, have you managed to reset your password at all? i see a few attempts have been made.

If you are still having issues please send me a message.

Hi,

Thanks for checking in.. I reset the password 15 minutes ago and have not received a notification email as yet
 

eojeel

Administrator
Staff member
Moderator
Hi,

Thanks for checking in.. I reset the password 15 minutes ago and have not received a notification email as yet
I have checked the logs, and we are recording emails as delivered to yourself.

If you could please PM me to verify the email that would be great.

Many thanks.

Sent from my Pixel 3 XL using Tapatalk
 
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