Vortex IV 17.3" Review: A week in and OH MY GOD.

radiocaf

Active member
Before I start I just want to say a big thank you to PC Specialist, they were friendly and efficient and even though my laptop was stuck in pre-processing for 14 working days due to the Blu-Ray drive and CPU being out of stock. They must've been building and testing it as the parts were made available because once the build was complete my laptop was awaiting dispatch the very next day. Absolutely impressed with how they handled everything so quickly, they really do put the customer first.

I do talk majorly into detail, so to read my review of the laptop, please look for the green heading text. I will be putting keywords in bold so you can easily read my thoughts on that particular item. Feel free to get in touch if you want more info on a particular part.

Production Stages:
Processed Date: 02-10-2013
Pre-Production Date: 08-10-2013
Build Date: 22-10-2013
by Jonathon Brown​
Test Date: 22-10-2013
by Harry Walker​
Awaiting Dispatch Date: 23-10-2013
packed by James Dransfield​
Dispatch Date: 23-10-2013

Specification:
Chassis & Display: Vortex Series: 17.3" Matte Full HD LED Widescreen (1920x1080)
Processor (CPU): Intel® Core™i7 Quad Core Mobile Processor i7-4700MQ (2.40GHz) 6MB
Memory (RAM): 16GB KINGSTON HYPER-X GENESIS 1600MHz SODIMM DDR3 (2 x 8GB)
Graphics Card: NVIDIA® GeForce® GTX 780M - 4.0GB DDR5 Video RAM - DirectX® 11
Memory - 1st Hard Disk: 120GB KINGSTON HYPERX 3K SSD, SATA 6 Gb/s (upto 555MB/sR | 510MB/sW)
2nd Hard Disk: 750GB WD SCORPIO BLACK WD7500BPKX, SATA 6 Gb/s, 16MB CACHE (7200 rpm)
1st DVD/BLU-RAY Drive: 6x BLURAY ROM, 8x DVD ±R/±RW & CYBERLINK SOFTWARE
Wireless/Wired Networking: GIGABIT LAN & KILLER™ 1202 WIRELESS GAMING 802.11N + BLUETOOTH 4.0
Operating System: : Genuine Windows 8.1 64 Bit - inc DVD & Licence
Warranty: 3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery: PCS EXTRA-CARE DIAMOND DELIVERY - MON-FRI, PRE-NOON
Build Time: Standard Build - Approximately 12 to 14 working days

For an extremely long time I wanted a proper gaming rig, something I could play anything and everything (or the closest thing to) on, but I just didn't want to part with the cash for anything less than perfect. I shopped at many other places and wasn't too impressed with pricing. Then, a TV advert suggested PC Specialist to me. I'm not usually one to trust new companies and I didn't have many people to ask for opinions, so I turned to these forums. The absolutely massive amount of brilliant things you guys, and other websites for that matter, have to say about PC Specialist, and the amazing prices, well I just couldn't say no. The next task was deciding what my perfect rig was going to be.

In the years from first wanting a gaming computer to now, my circumstances had changed, namely I was much more preferring a laptop to a computer, so that's where I set my sights. It took me a few visits to get my perfect laptop specification together, and I wanted your opinions on it. That was when a friendly member of your community told me how similar my selection was to an offering in the reviews section. Not only was s/he correct, but it had included items I had omitted to bring the laptop within budget, and for the same price. The review spec included a Blu-Ray drive, Kingston memory, and a SSD drive, all components I cut from my final selection because the price was going above my set budget. Sat on my screen at that moment was the build I would end up with on the 24th October 2013. For anyone who is interested, the model is the Vortex IV 780 and it's price at time of writing is £1,449.

Now it probably goes without saying that the only thing wrong with ordering a review build is that you sacrifice the option of Fast Track. Had I have not been sticking to my budget and been extremely happy with the specification I was getting for my money, I would have regretted not paying for this, but it wasn't an option to me so although the wait for my new toy was excruciating, I knew I was getting absolute value for money, and brilliant customer service. Other than the items being out of stock, only one thing to report about my build and that was that due to the release of Windows 8.1, my laptop was automatically amended to be preloaded with Windows 8.1 rather than Windows 8 that was specified in the build. This, to me, was time saving as I probably would have upgraded to 8.1 shortly after receiving the laptop.

Fast forward to the date of delivery, and I must say that PC Specialist's chosen courier, DPD, are the best choice any company could use. I have never had a problem with them and their online tracking is unrivalled. On one screen you can see your delivery slot (mine was 10:32 - 11:32), your driver's name, what number your delivery is (mine was 8) and what delivery number the driver was on. You also have a map of your driver's current location and the estimated time until s/he reaches your address. Thanks to this, delivery was like an SAS operation. I was stuck at work but with the information I had access to I was able to wake the other half up on time to get ready to accept my new toy.

Later in the day, and what seemed like the longest drive home from work ever, I was stood over a very large box, scissors in hand, poised to attack. The Mrs. at this point had never handled or seen a gaming laptop, and from carrying the box from the front door, was expecting nothing short of a baby elephant to pop out of the box once the "fragile" tape had been cut. The packaging was, and this will sound strange, very minimalistic, but perfect. Let me stop any bad thoughts there before they start by saying the laptop packaging is key, and the packaging I am referring to is the box that contains the laptop box. The laptop box was sat upon a very sturdy Styrofoam cushion, with another to the side of it, both perfectly sized so not to allow any movement of, or any damage to occur to, the laptop box within this bigger box.

Now onto the laptop box. This is a extremely sturdy box, made of extremely thick cardboard to provide a huge amount of protection to the contents. Having brought my laptops pre-made before, I was used to paper thin walls on my boxes, but PC Specialist know how their customers expect to receive their custom built machines. The laptop itself is fit snuggly into two styrofoam pockets either side of it, much like you'd expect, and wedging the laptop in to stop movement is another smaller cardboard box that contains the power lead and adapter, as well as the battery. This smaller cardboard box is also blessed with thick walls, although not as thick as the laptop box. They really have gone all out on this packaging. From what I can recall, due to my excitement and the rush of unpacking my new laptop, the laptop came in a plastic bag to help protect it. Removing the laptop from the plastic bag and opening it up reveals several various plastic sheets, affixed with tape. The plastic sheets are to protect your new device, and I cannot name the tape, but it's the sort of tape that leaves no residue, but holds extremely firm, and I imagine it would also be anti-static, but that is only my opinion.

Laptop Review

So after a quick set up, as with all new devices, I'm faced with my new baby. It's sleek in appearance, even for a big chassis, with lovely brushed aluminium flairs on the lid and where the touchpad is. That lid looks perfect for an Aperture Science Decal I've been saving for such a moment like this, but for the moment I think I'll keep it as is, enjoy it a bit, y'know? What do I do first, is now the question running through my head as I'm installing the necessary programs, Chrome, Steam, etc. The crispness of the display, the first thing to hit me, is exactly what you would expect. There's no need for Windows TrueType here to make text look sharper, because it's looking at it's best straight out of the box. I'm going to be able to see every pixel I need to when attacking a base in Battlefield 3 or fighting for first place in GRID 2. As it stands, the day I received this laptop, is the same day I was ailed with the worst case of man flu I think I have ever experienced, so as such I have kept the screen protecting plastic and tape on for now, that'll prevent any wayward coughs or sneezes from attacking my screen.

The keyboard is such a pleasure to type on, it's soft yet tactile keys are big enough to improve even the most inaccurate of typing, but not as noisy as you'd expect. The 'click' is a gentle one, perfect for late night gaming sessions where your significant other can be woken by even the slightest of clicks. The touchpad is smooth, but not so much that your fingers slip upon it. It allows for a better deal of accuracy than you would find on most pre-built laptops. I feel the brushed aluminium surface will hold up much better than the plastic touchpad of the Sony Vaio that this laptop has replaced, which now has a perfectly smooth oval in the "high traffic" areas of it's touchpad.
 

radiocaf

Active member
I'm used to having all my drivers (and a lot of bloatware) installed in the factory of my computers, so my face as I'm scouring "Programs and Features" for things I want to uninstall is a mixture of confusion and relief, you'd be forgiven for thinking PC Specialist actually know their customers, and yes, that is sarcasm, of course they know their customers. There's no bloatware! At all. And I mean that, but also, there are no drivers pre-installed except for the absolute minimum. From what I could tell the only drivers I had installed on my laptop was the Killer Wireless Drivers, I suppose the good people at PC Specialist wanted me to be able to connect to the internet straight out of the box. Now this was new to me, and I even took to these very forums asking why some drivers were missing (bonus points if you can find one of them without cheating.) But your friendly community jumped at the chance to assist and informed me that it's left to me, so I can install only what I want. Can these guys do anything wrong?

So now my drivers are installed, and thanks to a mandatory restart to re-enable UAC, I notice the blazing fast boot speed thanks to the SSD. I mean, holy moly this thing isn't just a marginal difference, it is vast. Within seconds after the POST screen has passed and the Blue Windows logo has popped up, I am presented with the account log on screen, and I think it takes longer to enter my password than it does to load the start up programs. I log in, and the steam splash screen and Sound Blaster X-Fi 3 splash screens flash up for less than a second, shortly followed by a couple of notification area icons and that is it. I'm used to seeing the steam splash screen for several seconds, then it disappears, and then another splash screen will show for several seconds after a short wait, but not with SSD. It's practically instant. I've also noticed dramatic improvements with just general usage. You open a folder on your SSD and there's no wait while the green loading bar fills, you click that folder and it's instantly presented to you. I'm with a lot of you guys when I say I am never going back to HDD for primary. Of course, with great power comes great responsibility, so my most used programs are going to have the privilege of my primary SSD, and all other things can clog up the 7200RPM WD 720Gb secondary drive. Office, Chrome and Photoshop? SSD. Games and Downloads? HDD for you.

At this point the laptop hasn't broken a sweat, but I hear that processing speed and hard disk access speed affects internet speed, so I open up Chrome and do a speed test, and never before have I hit anywhere near my 60mbps speed, usually topping at around 45mbps with ~39ms ping, but, well, this picture explains it all.
3058483141.png

Even Steam has downloaded 3DMark at an alarming speed, of which I have never seen before. So I go ahead a run 3DMark. I have chosen this to be the first thing I do on the laptop, and having not used 3DMark before, I go in straight at the deep end with Fire Strike Extreme. I mean it said for "Extreme Gaming PCs" and this does have pretty much top processor and the top graphics card, so that's the one I should go for. Oh how wrong I was. If you wanted to capture absolute heartbreak, that would have been your opportunity. A stuttery 5 FPS average, I was now thinking my mean machine wasn't as brute as I thought. After a bit of research, I found my score of 1185 was actually a very decent score and that I gave up hope for no reason. I ran the other two tests and they helped prove that this was no small time computer I was staring at, I mean, I need to say at this point that one shouldn't expect the scores of a PC rig from a laptop, but when you're hot on the heels of many PC setups, except for the triple GPU, dual CPU setups you can find in the scoreboard, you can look at your portable wonder with pride.

Said pride was only strengthened after a boot up of Planetside 2 on almost all ultra settings, this laptop can definitely handle these settings. Smooth, fast and fluid, there was no stuttering or issues with frame rate, it was just perfect.

Up to date I have only played Euro Truck Simulator 2 (I know right?) so I can't speak too much about the gaming, but everything this laptop does just seems quick and instant. It's truly a behemoth in my eyes.

Unfortunately, I found I had a problem with the keyboard backlighting, the right sector was unable to achieve some of the colours, and would refuse to be turned off by the hotkeys. The rest of the keyboard behaved, but this sector failed to follow suit. As you would expect from PC Specialist, their support was friendly and professional, as well as efficient, and I truly believe Jack did all he could to help me. I had a new keyboard sent out to me. It was packaged like a bomb, so protected, even when they took the faulty one away, it was packaged like the DPD driver expected it to explode. I really cannot speak highly enough for PC Specialist and this laptop.

So, if you are on the fence about this laptop, or PC Specialist as a whole, I would be extremely happy to convince you that you are making not just the right choice, but the best choice possible. Thank you PC Specialist, and please never change.

If anyone would like to know more, feel free to get in touch. :)

I will be adding pictures at a later date, so please look out for them.
 
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radiocaf

Active member
I had to do it justice, and the more information I put, the more informed people will be and the more customers PC Specialist will get, and they certainly deserve that. :)
 

PCS

Administrator
Staff member
Great review, + rep :)

Can you add some pics and we'll add it to our website reviews section?
 

gaaron

Silver Level Poster
Fantastic review!! I'll second it with regards to my new Vortex IV!! :D Beyond my expectations re laptop and PCS.
..I hope the man flu is waning :D
 
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Armin2222

Bronze Level Poster
Very nice and detailed review, now if only someone would make a review for the Vortex IV Elite. The only reason i chose a PC over this was because of the lack of reviews :/
 

Thorthor

Member
I had to do it justice, and the more information I put, the more informed people will be and the more customers PC Specialist will get, and they certainly deserve that. :)

Please God! I hope you are right with your review....

Just ordered mine after multiple discussions with the wife (lots of begging...please, please let me get it, birthday, Xmas pressy together etc...). SHE SAID YES!! :clap::clap:

I've ordered the following and I'm nervous as hell. I've never bought anything from PCS before but after lots of research online, I've gone for it. This is a LOT of money for me...:sweatdrop::sweatdrop::sweatdrop:

I can't wait!!! :p

Please feel free to let us know how you're getting on with your laptop after a few weeks of use.


Chassis & Display Vortex Series: 17.3" Matte Full HD LED Widescreen (1920x1080)
Processor (CPU) Intel® Core™i7 Quad Core Mobile Processor i7-4800MQ (2.70GHz) 6MB
Memory (RAM) 8GB SAMSUNG 1600MHz SODIMM DDR3 MEMORY (1 x 8GB)
Graphics Card AMD® Radeon® HD 8970M - 4GB DDR5 Video RAM - DirectX® 11
2nd Graphics Card NONE
Memory - 1st Hard Disk 240GB KINGSTON HYPERX 3K SSD, SATA 6 Gb/s (upto 555MB/sR | 510MB/sW)
2nd Hard Disk NONE
RAID NONE
SSD CACHE DRIVE NONE
1st DVD/BLU-RAY Drive 6x BLURAY WRITER, 8x DVD ±R/±RW & CYBERLINK SOFTWARE
Memory Card Reader Internal 9 in 1 Card Reader (MMC/RSMMC/SD: Mini, XC & HC/MS: Pro & Duo)
Thermal Paste ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card Intel 5.1 Channel High Definition Audio + SPDIF/MIC/Headphone Jack
Wireless/Wired Networking GIGABIT LAN & KILLER™ 1202 WIRELESS GAMING 802.11N + BLUETOOTH 4.0
Wireless Router/HomePlugs NONE
USB Options 3 x USB 3.0 PORTS + 1 x USB 2.0 PORT AS STANDARD
Firewire 1 X 1394a FIREWIRE PORT
Battery Vortex Series 8 Cell Lithium Ion Battery (5,200 mAh/76.96WH)
Power Cable 1 x UK Power Lead & 230W AC Adaptor
Operating System Genuine Windows 7 Home Premium 64 Bit w/SP1 - inc DVD & Licence
DVD Recovery Media Windows 7 Home Premium (64-bit) DVD with paper sleeve
Office Software NO OFFICE SOFTWARE
Anti-Virus NO ANTI-VIRUS SOFTWARE
Laptop Cooling Stands NONE
Carry Case NONE
Monitor NONE
Keyboard Language INTEGRATED BACKLIT UK KEYBOARD WITH NUMBER PAD
Keyboard & Mouse NONE
Mouse INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Gaming Mouse Pad NONE
Speakers NONE
Webcam INTEGRATED 2.0 MEGAPIXEL WEBCAM
Headsets NONE
Surge Protection NONE
Printer NONE
External Hard Drive NONE
Warranty 3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Home Installation NONE
Dead Pixel Guarantee NONE
Insurance NONE
Data Recovery NONE
Delivery STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time Standard Build - Approximately 11 to 13 working days
Pricing Information
Price (excluding VAT) £1,228.33
Price £1,474.00
Order Quantity 1
 

keynes

Multiverse Poster
Please God! I hope you are right with your review....

Just ordered mine after multiple discussions with the wife (lots of begging...please, please let me get it, birthday, Xmas pressy together etc...). SHE SAID YES!! :clap::clap:

I've ordered the following and I'm nervous as hell. I've never bought anything from PCS before but after lots of research online, I've gone for it. This is a LOT of money for me...:sweatdrop::sweatdrop::sweatdrop:

I can't wait!!! :p

Please feel free to let us know how you're getting on with your laptop after a few weeks of use.


Chassis & Display Vortex Series: 17.3" Matte Full HD LED Widescreen (1920x1080)
Processor (CPU) Intel® Core™i7 Quad Core Mobile Processor i7-4800MQ (2.70GHz) 6MB
Memory (RAM) 8GB SAMSUNG 1600MHz SODIMM DDR3 MEMORY (1 x 8GB)
Graphics Card AMD® Radeon® HD 8970M - 4GB DDR5 Video RAM - DirectX® 11
2nd Graphics Card NONE
Memory - 1st Hard Disk 240GB KINGSTON HYPERX 3K SSD, SATA 6 Gb/s (upto 555MB/sR | 510MB/sW)
2nd Hard Disk NONE
RAID NONE
SSD CACHE DRIVE NONE
1st DVD/BLU-RAY Drive 6x BLURAY WRITER, 8x DVD ±R/±RW & CYBERLINK SOFTWARE
Memory Card Reader Internal 9 in 1 Card Reader (MMC/RSMMC/SD: Mini, XC & HC/MS: Pro & Duo)
Thermal Paste ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card Intel 5.1 Channel High Definition Audio + SPDIF/MIC/Headphone Jack
Wireless/Wired Networking GIGABIT LAN & KILLER™ 1202 WIRELESS GAMING 802.11N + BLUETOOTH 4.0
Wireless Router/HomePlugs NONE
USB Options 3 x USB 3.0 PORTS + 1 x USB 2.0 PORT AS STANDARD
Firewire 1 X 1394a FIREWIRE PORT
Battery Vortex Series 8 Cell Lithium Ion Battery (5,200 mAh/76.96WH)
Power Cable 1 x UK Power Lead & 230W AC Adaptor
Operating System Genuine Windows 7 Home Premium 64 Bit w/SP1 - inc DVD & Licence
DVD Recovery Media Windows 7 Home Premium (64-bit) DVD with paper sleeve
Office Software NO OFFICE SOFTWARE
Anti-Virus NO ANTI-VIRUS SOFTWARE
Laptop Cooling Stands NONE
Carry Case NONE
Monitor NONE
Keyboard Language INTEGRATED BACKLIT UK KEYBOARD WITH NUMBER PAD
Keyboard & Mouse NONE
Mouse INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Gaming Mouse Pad NONE
Speakers NONE
Webcam INTEGRATED 2.0 MEGAPIXEL WEBCAM
Headsets NONE
Surge Protection NONE
Printer NONE
External Hard Drive NONE
Warranty 3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Home Installation NONE
Dead Pixel Guarantee NONE
Insurance NONE
Data Recovery NONE
Delivery STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time Standard Build - Approximately 11 to 13 working days
Pricing Information
Price (excluding VAT) £1,228.33
Price £1,474.00
Order Quantity 1

If you just ordered your laptop I would consider the Vortex IV in the review section with the GTX 780m instead.
 

One-Half

Active member
Like Keynes said rewiev Vortex look mooore better ... More Ram,more HDD space ..less CPU speed but i got 4700 no need faster ,and better grafic 780m
 

Thorthor

Member
Many thanks to keynes and one-half for the advice on the review system. There are a few reasons I've gone for the spec I've chosen, not just gaming. I don't want old school HDD, I need the blu-ray writer, the thermal paste is better, I'm not doing photography work so don't need the 16gb ram and I'm a sucker for a "gold warranty".

I agree the 780 is a helluva card, but based on "value for money" the 8970 is the one for me. The 780 is just so overpriced and it gets way hot!

http://www.notebookcheck.net/Review-AMD-Radeon-HD-8970M.97807.0.html .

Thanks again for your advice though, I really do appreciate any and all advice given.

One question: will I need to get a cooling pad? It'll be on a wooden table most of the time?
 

One-Half

Active member
My old Laptop was on cooling pad ... so when i order Vortex 4 with i start search on web cooling pad i can recommend Cooler Master U3 its quit on low airflow setting and when i gaming i push it to max ...anyway PC components or laptop components like cold so 25-30£ its not that much
 
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