Wi-Fi

[LeeGrieve867]

Bit of help, I know it Christmas Day but my lad needs to connect to network, just set up a newly configured pc we’ve fitted new WiFi aerial but when we go to set up wireless connection there’s no option to set one up set up a Ethernet connection but it’s through plugs on wall and it’s not a good connection, any help at all would be appreciated thanks

 

[TonyCarter]

When posting for Technical Support...

Hi all If you're here, it likely means you're having issues which is not good, so we want to help to make it much better as quickly as possible and get you back into full tilt gaming / rendering / production or whatever is your poison. It really helps us if we have the full system...

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[Martinr36]

Can you post the full spec from your orders page

 

[LeeGrieve867]

Thanks for getting in touch hope this is ok this is what we ordered 🤞🏼

Can you post the full spec from your orders page

 

[Martinr36]

right click on the ethernet symbol in the system tray and make sure that wifi is turned on but disconnect the wired connection first, you should see any networks that are available

 

[SpyderTracks]

Also make sure all optional updates are installed while it’s connected via LAN

 

[LeeGrieve867]

Thanks for all your input and advice martinr36 snd SpyderTracks, was lucky a family member who works in computers was home for Christmas and he sorted it had to go in to BIOS and found that both WiFi and Bluetooth was set as disable as default which I found surprising on a brand new tower, thanks again tho all us happy in our house now

 

[SpyderTracks]

Thanks for all your input and advice martinr36 snd SpyderTracks, was lucky a family member who works in computers was home for Christmas and he sorted it had to go in to BIOS and found that both WiFi and Bluetooth was set as disable as default which I found surprising on a brand new tower, thanks again tho all us happy in our house now

Oooo, that's naughty, glad they found that, that's really poor from Asus!

 

[LeeGrieve867]

Naughty indeed but wouldn’t something like that be picked in testing at point of building 🤷🏻‍♂️

 

[SpyderTracks]

Naughty indeed but wouldn’t something like that be picked in testing at point of building 🤷🏻‍♂️

Well, yes, I agree, it should have