Windows 11 PC no longer detecting one of my DDR5 Ram sticks
- Thread starter NHZC
- Start date
Case
CORSAIR iCUE 5000X RGB TEMPERED GLASS MID-TOWER ATX CASE - WHITE
Processor (CPU)
Intel® Core™ i9 24-Core Processor i9-13900KF (Up to 5.8GHz) 36MB Cache
Motherboard
GIGABYTE Z790 AORUS ELITE AX-W *WHITE* (DDR5, USB 3.2, PCIe 5.0) - ARGB Ready
Memory (RAM)
64GB Corsair DOMINATOR PLATINUM RGB DDR5 5600MHz (2 x 32GB) - WHITE
Graphics Card
24GB GIGABYTE GEFORCE RTX 4090 AERO OC - WHITE - HDMI, DP
Graphics Card Support Bracket
PCS ARGB GRAPHICS CARD SUPPORT BRACKET *WHITE*
1st M.2 SSD Drive
2TB SAMSUNG 990 PRO M.2, PCIe 4.0 NVMe (up to 7450MB/R, 6900MB/W)
Partitions: 2000GB
2nd M.2 SSD Drive
4TB CORSAIR MP600 PRO NVMe PCIe M.2 SSD (up to 7000 MB/R, 6850 MB/W)
Partitions: 4000GB
3rd M.2 SSD Drive
4TB CORSAIR MP600 PRO NVMe PCIe M.2 SSD (up to 7000 MB/R, 6850 MB/W)
Power Supply
CORSAIR 1000W RMx SERIES™ - MODULAR 80 PLUS GOLD, ULTRA QUIET
Change to: CORSAIR Premium Sleeved 12vHPWR - WHITE
ARGB Power Supply Extension Cables
LIAN LI ARGB STRIMER PLUS V2 24-PIN CABLE
Processor Cooling
CORSAIR ICUE LINK H150i RGB HIGH PERFORMANCE CPU COOLER - WHITE
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Extra Case Fans
4 x Corsair AF120 RGB ELITE PWM Fan + Controller Kit - WHITE
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Professional 64 Bit
CORSAIR iCUE 5000X RGB TEMPERED GLASS MID-TOWER ATX CASE - WHITE
Processor (CPU)
Intel® Core™ i9 24-Core Processor i9-13900KF (Up to 5.8GHz) 36MB Cache
Motherboard
GIGABYTE Z790 AORUS ELITE AX-W *WHITE* (DDR5, USB 3.2, PCIe 5.0) - ARGB Ready
Memory (RAM)
64GB Corsair DOMINATOR PLATINUM RGB DDR5 5600MHz (2 x 32GB) - WHITE
Graphics Card
24GB GIGABYTE GEFORCE RTX 4090 AERO OC - WHITE - HDMI, DP
Graphics Card Support Bracket
PCS ARGB GRAPHICS CARD SUPPORT BRACKET *WHITE*
1st M.2 SSD Drive
2TB SAMSUNG 990 PRO M.2, PCIe 4.0 NVMe (up to 7450MB/R, 6900MB/W)
Partitions: 2000GB
2nd M.2 SSD Drive
4TB CORSAIR MP600 PRO NVMe PCIe M.2 SSD (up to 7000 MB/R, 6850 MB/W)
Partitions: 4000GB
3rd M.2 SSD Drive
4TB CORSAIR MP600 PRO NVMe PCIe M.2 SSD (up to 7000 MB/R, 6850 MB/W)
Power Supply
CORSAIR 1000W RMx SERIES™ - MODULAR 80 PLUS GOLD, ULTRA QUIET
Change to: CORSAIR Premium Sleeved 12vHPWR - WHITE
ARGB Power Supply Extension Cables
LIAN LI ARGB STRIMER PLUS V2 24-PIN CABLE
Processor Cooling
CORSAIR ICUE LINK H150i RGB HIGH PERFORMANCE CPU COOLER - WHITE
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Extra Case Fans
4 x Corsair AF120 RGB ELITE PWM Fan + Controller Kit - WHITE
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Professional 64 Bit
I first tired reseating my RAM, still nothing, then I switched the ram to the slot where stick that is working is, then there was a boot failure, is it possible the stick has just died on me?
SpyderTracks
We love you Ukraine
It is possible, yes, usually failures will occur within the first 6 months of use, so long as you've cleaned the Pins and tried that stick in other slots and it's still not working, that does pretty much conclusively prove that that stick is faulty.
If you're still in warranty you can raise an RMA for both sticks (as they work best in pairs) with PCS, and they'll ship you a replacement set next day delivery, obviously this won't be until after the Christmas break.
Even if you're out of PCS warranty, RAM manufacturers warranties are usually pretty long, so still raise it with PCS as they will often sort out the manufacturer claim on your behalf instead of you having to wait.