Wireless cuts out every time I try to play a online game

S

StandSure

Member
For some reason my wireless keeps cutting out every time I try to play a game online however I can play a game when the game is already downloaded via steam IE GTA SA

I checked event viewer and saw that there was errors being flagged up with a source name as netwtw06

5007 - TX/CMD timeout (TfdQueue hanged)

This has happened a couple nights ago, but It was storming outside so I assumed that was something to do with it, it was resolved by using a Ethernet cable when I tried to play today it worked for maybe 10-15 initially then I was getting ping of around 485-999 on World of tanks.

I can use the wireless when I'm not gaming I'm using it now while typing this.

This is the event data and system details


-Provider
[ Name]Netwtw06
-EventID5007
[ Qualifiers]49152
Level2
Task0
Keywords0x80000000000000
-TimeCreated
[ SystemTime]2019-12-13T11:24:45.977562700Z
EventRecordID3544
ChannelSystem
Computer
Security
5007 - TX/CMD timeout (TfdQueue hanged)



\Device\NDMP3
Killer(R) Wireless-AC 1550 Wireless Network Adapter (9260NGW)
0000040002003400000000008F1300C00000000000000000000000000000000000000000000000001C005C11
 
S

StandSure

Member
aye its a PC specialist build

Chassis & DisplayRecoil Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)Intel® Core™ i7 Six Core Processor 9750H (2.6GHz, 4.5GHz Turbo)
Memory (RAM)16GB Corsair 2666MHz SODIMM DDR4 (2 x 8GB)
Graphics CardNVIDIA® GeForce® RTX 2070 - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st Storage Drive1TB SEAGATE BARRACUDA 2.5" SSD, (upto 560MB/sR | 540MB/sW)
1st M.2 SSD Drive1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
Intel Optane Memory32GB INTEL® M10 OPTANE MEMORY - USE WITH MECHANICAL HDD
Memory Card ReaderIntegrated 3 in 1 Card Reader (SD / SDHC / SDXC)
AC Adaptor1 x 230W AC Adaptor
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
BatteryRecoil II Series 46WH Lithium Ion Battery
Thermal PasteARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card2 Channel High Def. Audio + SoundBlaster™ Cinema
Bluetooth & WirelessGIGABIT LAN & KILLER™ WIRELESS-AC 1550 M.2 GAMING 802.11AC + BLUETOOTH 5.0
USB/Thunderbolt Options1 x USB 3.1 PORT (Type C) + 2 x USB 3.1 PORTS + 1 x USB 2.0 PORT
Keyboard LanguagePER-KEY RGB BACKLIT UK QUIET MECHANICAL KEYBOARD
Operating SystemWindows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
 
SpyderTracks

SpyderTracks

We love you Ukraine
It’s possible that the wireless adapter driver is out of date.

Out of interest do you have the killer suite installed? It would be in running programs. If it is, uninstall it as can cause havoc.
 
ubuysa

ubuysa

The BSOD Doctor
Have you turned off the power management feature called 'allow windows to turn off this device to save power's for your WiFi adapter? Also in power options ensure that the wireless setting is 'maximum performance.

Sent using Tapatalk
 
S

StandSure

Member
ubuysa said:
Have you turned off the power management feature called 'allow windows to turn off this device to save power's for your WiFi adapter? Also in power options ensure that the wireless setting is 'maximum performance.

Sent using Tapatalk
Click to expand...
Good shout I'll give that a go shortly will update when done 👍
 
S

StandSure

Member
ubuysa said:
Have you turned off the power management feature called 'allow windows to turn off this device to save power's for your WiFi adapter? Also in power options ensure that the wireless setting is 'maximum performance.

Sent using Tapatalk
Click to expand...
Well I think you've sussed it so far so good

Cheers buddy
 
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