Here are the latest comments made by some of our previous customers. These are genuine comments and we were given permission by the customer to put these comments on our website. If you choose to email one of our customers, please do so with due respect as we are very grateful for them offering their service as a reference for us.

No: 3425
Name: paul oconnor
Email: [email protected]

Date: 22-02-2020

Buying a custom laptop seemed so daunting, but pc specialist were absolutely spot on.
I must have annoyed them with my torrent of questions but from start to finish they’re advice, communication and patience was so reassuring.
From first contact to delivery the service was impeccable, so patient with advice prior to order and the daily progress updates during build were gratefully accepted. all this combine to what I think is my best ever online purchase experience. Would highly recommend this outstanding company
No: 3424
Name: Graham Newman
Email: [email protected]

Date: 21-02-2020

Very pleased with new PC, built to my specification and delivered within 4 days of order, very impressed.
Build quality very good and running very smoothly.
No: 3423
Name: Sarah Clarke
Email: [email protected]

Date: 21-02-2020

We had been saving up for a new gaming PC for a while and once we thought we had saved enough for the type of spec we wanted, I started to look into where we should buy it from.

I was pleasantly surprised to find that PC Specialist were able to offer a top spec PC within our budget. I was a little intimidated by the idea of picking the build st first, but the process was very easy and user friendly with lots of different options and it updated the price whenever an option was selected.

We were updated throughout the building process as to what stage we were at which was great. We had selected the 5 working day delivery option to coincide with me being on leave and being home to accept the delivery but it was actually ready in 3 days. This didn’t cause any issues though as it was very easy to rearrange the delivery with the courier so one of us could be home.

The PC is fantastic, so fast and great graphics and looks great too. Very happy with our purchase and the service and would definitely recommend and use them again.
No: 3422
Name: MR Robert A Young
Email: [email protected]

Date: 19-02-2020

After searching several Pc builders for a new build computer, I was drawn to PC Specialist after reading lots of reviews, then watching a video showing their work premises, being really impressed how well their shop floor pc building set up is.
Knowing that they regularly advertise in the Computeractive magazine I new this company was not about to fold and disappear, these conditions appealed to me so much to make the final jump, which I happily did.
The PC Specialist website is all automated so finding what parts you want to add to your customised Pc is so straight forward, all parts are price itemised. Add parts as you go, the final purchase price constantly updating so you always know how much your Pc will cost you. Making my final choice was just a matter of clicking and sorting out payment options all easily done.
Support staff contacted me by E mail during the building of my Pc advising me the case I chose was too small for my chosen Graphics card, recommending a more suitable case replacement, very helpful, nothing seems to be too much hassle for them in their desire to give you the best possible service.
I was contacted by E mail and text the day before my PC was going to be shipped, letting me know the Courier company name delivering and saying " the courier would contact me by text giving me a time frame for delivery within the hour ", of which he did.
On receiving my new Pc I could see every thing was well packaged, the Pc had shockproof insulation all round to stop any knocks. The computer was really neat and tidy inside (glass side panel) so well put together, not a single mark on the case (as you do get with some companies) A credit to the professional expertise Pc Specialists put in their manufacturing skills. I am so pleased with my new Pc in every way, runs perfectly, I have no hesitation in fully recommending Pc Specialists to anyone who wants a professionally built computer.
Mr R A Young. please note: I do not, or never have worked for this company, this is a honest and truthful Testimonial.

No: 3421
Name: Jezza
Email: [email protected]

Date: 19-02-2020

Let me tell you the story of an, until recently, pc-building "noob" (me) feeling reborn, following the most amazing customer service experience one could hope for in this day and age - and is the reason why EVERYONE should buy from PC Specialist Ltd.

Having done over 10 hours of research on the various setups suitable for my needs (database analysis by day and mildly successful non-Esport amateur gamer that loves high-def graphics by night) and budget (around £1,500) - I was cautiously pleased and proud of my picks.

This is until today, when I spoke to Stephen (apologies if the name is misspelt) from PC Specialist Ltd, for --- over 1 hour and 30 mins over the phone.

Not only did he save me money and improved my setup, but provided honest and genuine recommendations. He turned out to be extremely professional, empathetic and I almost feel like I came away with a new friend in my was that good!

In the process I eventually decided to add bells and whistles since I still felt I had room in my budget - so kudos to Stephen for being a good salesman as well.

It is extremely rare to find ANY type of customer service to be this good, and I left me feeling alot more positive and excited about my PC setup and cannot wait to receive it. (I will post again)

Thank you to PC Specialist Ltd and Stephen!
No: 3420
Name: Stuart Palmer
Email: [email protected]

Date: 17-02-2020

My previous PC broke unexpectedly and I decided to use PC Specialist to get a full upgrade I was amazed by the customization options and how easy it was to build the PC I wanted. I was then told if i needed more power or a different case to meet my needs. Once ordered I chose the 5-day delivery option and was shocked when it arrived within 3 days!!

Once it arrived i was able to simply unbox and plug-in and away I went and so far after 10 days the computer has been amazing super fast and very quiet when one. I would fully recommend this service to anyone wanting to design their own PC.

10/10 from me!
No: 3419
Name: Shauna Flaherty
Email: [email protected]

Date: 14-02-2020

Amazing customer service from the team in building a powerful gaming PC!!!!
No: 3418
Name: Barry Branigan
Email: [email protected]

Date: 14-02-2020

PC arrived on the expected date along with the PC speakers I ordered. PC was easy to setup. Only problem was that the speakers don't work. They are not powering up. Checked the fuse in the plug and it's not gone.
No: 3417
Name: Ian Davis
Email: [email protected]

Date: 13-02-2020

Bought a basic preconfigured PC for my elderly parents to replace a defective machine which took them offline and unable to manage bills & shopping etc.. Delivered in one working day. Awesome. And as always worked flawlessly out of the box. This is my 5th Machine from PC Specialist in 16 years, 3 for myself and 2 for family members.. I wouldn't buy a machine from anywhere else. They just work straight out the box.Good Job.
No: 3416
Name: Ruben Debusscher
Email: [email protected]

Date: 10-02-2020

It is a powerful machine that can be used for a variety of tasks, like web development, gaming, some light video editing, and hasn't even been stuck at the "not responding" issue I used to have with more heavy apps (Chrome and Android Studio), except when running on power saving (which is to be expected, and even then, only for a maximum of a few seconds). And even the weight is a reasonable factor considering the specs I put in, only the physical size is a bit hard to find a bag for, but as it just fits in my old one, I was able to carry it with me to class. The weight was still okay for commuting (laptop, charger and some small accessories), but I would not recommend carrying it on your back all day long. The keyboard also looks very pleasing when in use, and no complaints whatsoever about the brightness (although I would have liked a per-key backlit RGB keyboard to help me with the massive amount of shortcuts I work with, but that is due to personal preference and can be overcome by attaching a USB per-key backlit keyboard, and since my use case is pretty specific, I don't think this will be a major issue for other users)

I would also recommend when you order 2 batteries (which I did, keep in mind such devices need a lot of power) swapping them out on a regular basis, that way, you keep both of them in a fairly good condition.

The design is minimalistic but still very pleasant to look at, and the dent for the power jack and screen ports almost feels like a little handle to prevent it from slipping out of your hands.

The speakers do their job perfectly with clear sound, and actually are able to still play a good quality when the lid is closed thanks to the design (facing upwards and towards the user) which makes it also a perfect machine for just background music. Many other laptops have this issue as the main speakers are entirely covered by the lid.

The Specs:
Octane Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080) G-Sync
Intel® Core™ i9 Eight Core Processor i9-9900K (3.6GHz) 16MB Cache
64GB Corsair 2400MHz SODIMM DDR4 (4 x 16GB)
NVIDIA® GeForce® RTX 2080 - 8.0GB GDDR6 Video RAM - DirectX® 12.1
2TB SEAGATE BARRACUDA 2.5" SSD, (upto 560MB/sR | 540MB/sW)
1TB INTEL® 760p M.2 NVMe PCIe SSD (upto 3230MB/sR | 1625MB/sW)
6x Slim USB 2.0 External Blu-Ray Writer
Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)
2 x 330W AC Adaptor
1 x 1 Metre European Power Cable (Kettle Lead)
2 x Octane Series Battery Pack, 82WH (One Spare)
Intel 2 Channel High Definition Audio MIC/Headphone Jack
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) BT 5.0
4 x USB 3.0 Ports 2 x USB 3.1 Type C Ports
CoolerMaster NotePal L2 Laptop Cooler, upto 17.3 inch

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