In reading what others have written, I could write my PC Specialist experience in two words: I agree.
But of course, I have to share - my kit is an AMD Ryzen 9 3950X 16 Core CPU built on an Asus Crosshair VIII Hero with 64GB Corsair Vengeance RGB PRO with a 16GB NVIDIA GeForce RTX 2080 Ti graphics card. Dual SSD drives run it, 1TB Samsung 970 EVO PLUS backed up by a 2TB Seagate Barracuda 120 2.5", displayed on a pair of gorgeous 34 inch Samsung monitors, and all wrapped up in a neat package inside the Corsair Obsidian 500D SE. Several other excellent components make this a beast of a machine destined to generate revenue by enabling me to work on a range of consulting, tech and media projects.
After careful research and due diligence, I selected PC Specialist as I was looking for something a bit beyond the norm, and as this is my fourth custom computer in 14 years (two desktops, one in the US, a Dell workstation, and the other a tweaked IBM based PC, and the third a tweaked Lenovo X1 Carbon laptop), this new one far exceeds the capacity and potential of the others. I know just enough about computers to cause trouble, so the guidance and advice that the PC Specialist team, Andrew, Rhys and Will, among others, and including the fantastic build team, helped make the experience educational and productive. Definitely look to buy again from them in about three years for the next one!
Many positives in the experience, one thing that was really interesting was how the design tool provides feedback on the build you are doing (if you are using it on your own as I did) and suggests other options. This is great, and perhaps some links to more information would be useful. The team then spent time working with me to better understand my particular usage and need, and they offered several expert suggestions, some that saved me money, which I was pleasantly surprised to hear! They invest a lot of time in understanding the situation and consulting on the best build for the project and budget.
When putting together a machine as complex as this one there will inevitably be hiccups along the way, and of course my luck this would happen to me. Whilst I was understandably initially confused and concerned, the PCS team sorted me out! They spent more time working to solve my issue and make things right than the probably earned on the build, and for that I am extremely grateful, because in the end I am getting a fantastic machine, outstanding customer service and support, and a greater understanding of the process and the actual potential of the machine – and they get a thankful and lifelong customer who is happy to sing their praises.
If you are thinking about a new computer, even if you haven’t thought about a custom computer, you will be amazed at what you can get, at much less than you think. From 400 to 4k, having a machine designed and built for you is an amazing experience along the lines of a finely tailored suit or a custom-built car. There is no comparable feeling in knowing that you designed (with help) how you want your computer to be, and I would highly suggest you considering looking into one and highly recommend PC Specialist, as they will help you get exactly what you need, at a very reasonable cost.
It’s been an incredible journey and now looking at what all can I accomplish with my unique, personalised and tailored machine - that makes it very special. So like I said at the beginning, I agree with all the other positive reviews. Thanks PC Specialist and team!