Here are the latest comments made by some of our previous customers. These are genuine comments and we were given permission by the customer to put these comments on our website. If you choose to email one of our customers, please do so with due respect as we are very grateful for them offering their service as a reference for us.
I'm very happy with the quality of correspondence during customer service, delivery time was even faster than expected and my laptop arrived in the most careful packaging I've seen so far. The laptop itself is amazing value for quality!
My single complaint would be that the included instruction booklet was not up to date for the new model I ordered so I don't know what a couple of the fn key functions do, it would have been nice if the instruction booklet could at least refer to an e-manual or something for specific laptop models.
But other than that, I could not be happier!
Brilliant service from start to finish. Good communication & changed some of my spec after order placed, very accomodating & helpful. The unit itself came well packaged & good after support. My son is over the moon with his new custom built gaming system. Would definitely recommend & would definitely use again.
Massive thanks to Dylan (please excuse the spelling) for helping me spec out a pc that really suited my needs. First class service and I can't wait to receive my new beast :)
A very big thank you to all at PCSpecialist I recieved PC well packed and all in working order, I also had a specific request for my build that they managed to do for me. A well priced system and built to very high standards, Cable management is brilliant and it was nice to have loads of the spare parts sent to me in the build if I wish to update the system further.
I 100% recomend anyone to purchase a pc from this company, I could of not built a better system myself for the money I paid.
My third order with PCS (2 desktops and a laptop) and, as always, excellent service both before and after sale. This is the over-riding comment, so take the following minor points as constructive rather than as significant complaints:
(a) excellent secure internal packaging but the expand-in-place foam was so tight that it was very tricky to get out without doing the very damage it was there to prevent!
(b) arranged with PCS for delivery to be delayed by a few days as I knew I would be away at the time of the predicted delivery date. Unfortunately, the computer was nevertheless sent to the courier too early and I had rearrange delivery with DHL. A bit of hassle but DHL complied well and delivered at the rearranged time.
A major plus was an almost simultaneous BSOD (first ever with Win 10) on the PCS laptop bought last year and was being used as my (only) production machine during the commissioning of the new desktop just purchased. Very helpful and speedy feedback from PCS - work in progress - good to know that this sort of after-sales service is provided.
Our first ever gaming pc n accessories omg im in heaven its amzing so easy to use . Ans i love the colours on the keyboard and mouse . Definitely will be adding more . We love using our oculus rift and i have 2 happy boys my son who is 7 n husband who 32 lol xxxxx
Would like to thank the team at PC Specialist for an incredible build. For anyone thinking about buying a machine from these guys - do it. My original build that was ordered almost 7 years ago is still running like a champ ! Cant remember if I ever submitted a review back then but thought now would be a good time as I consider what I need for my next one.
Thanks for your excellent service. Clear and very informative ordering process, confirmation and frequent updates on the order, build and shipping. Excellent packaging, fast and reasonably priced shipping (2 days to France).
The laptop is everything I wanted - 'no frills' case but with this medium-high spec (cost €727) lightning fast. The backlit keyboard is a big plus.
I would just like to thank Andrew Kearney for his help and support resolving issues with my pc this evening. The machine was my husband's who sadly died last year but Andrew was extremely helpful, patient and supportive despite my limited IT capabilities. He really went above and beyond the call of duty to resolve my issues. I am so glad my husband purchased the equipment from your company. Rest assured I will continue to address all my future IT equipment needs with yourselves, and recommend your after sales service to my friends.
Yours, very appreciatively,
Yvonne Richardson (Mrs)
A massive thanks to Andrew Kearney and his team. Their customer service was amazing, incredibly informative, knowledgable without being salesy at all. They were really patient with me and went over and above to sort everything out :)
What a rarity to have a company with such genuinely amazing staff and personal touch to their service.
I'll be a long time customer here.
I can highly recommend PC Specialist.
Thanks again all!