Here are the latest comments made by some of our previous customers. These are genuine comments and we were given permission by the customer to put these comments on our website. If you choose to email one of our customers, please do so with due respect as we are very grateful for them offering their service as a reference for us.
Absolutely outstanding service, I ordered 2 systems and one of them ran a bit funny but the support given by the team here was amazing. My pc was collected and fixed and sent back within a week which was quick enough for me as the current lead times was 2 weeks.
No further problems with the system and once more I can’t thank these guys enough for putting up with me and my constant emails but outstanding service. Would definitely recommend!!
Great customer service! Delivery was quick. Laptops having some issues but hopefully all will be sorted soon.
Great customer service. Would highly recommend.
I’m so glad I chose to order from PC Specialist. The ordering process was easy, there are so many options for parts. They updated me any time anything changed in my order. They changed my RAM and case with no questions asked, totally hassle-free. The PC came in perfect condition, really well packed, and beautifully wired. All I had to do was plug it in and turn it on and everything worked perfectly. I’m absolutely delighted with my build and the work PC Specialist put into it. Thank you all so much.
My daughter recommended that I look at PC Specialist and I'm very glad she did. The range is good and configuration easy. My laptop arrived in a few days and is ideal for my needs. It is very fast thanks to the SSD. The software is of course rather different from what I used on Windows 7 and will take time to get used to. I must say I prefer Windows 7 but that is no longer an option and is not the fault of PC Specialist.
I like the extended warranty compared to the usual brands. I also really appreciate that my laptop has been thoroughly tested by people I can contact. The after sales support is something I probably won't ever use but it is good to know that it is there.
Any negatives? Only things of personal preference. I find the keyboard characters rather "blocky". I couldn't work out where the @ character was when I started but then realised it was in the usual place but virtually unrecognisable as such! Just me I guess! Not sure why the USB ports are still powered up after I shut down. All trivial as I say.
On balance I can thoroughly recommend PC Specialist.
Bought my sons pc specialist gaming pc from Curry’s PC world. Sound stopped and I was unable to reinstall the graphic card. Curry’s customer service during Covid has been awful, waited on phone for hours at a time, only to be cut off. On social media you equally get ignored.
In the end decided to email the manufacturer. What a difference! They cared, treated u like an important and valued customer. Andrew asked a few questions about the issue, I sent a screen grab with the error message and he had us back and working in 48 hours! Would have been quicker if I was a bit more IT savvy :) Excellent service!
Everything about this purchase was as it should be - good!
The website made choosing the right configuration for my needs easy.
Production and delivery times were within those stated under the coronavirus pandemic.
Communication with me, updating me on the status of my order, was good.
Packaging of the computer in delivery was safe and secure.
The computer is as specified, and perfect for my needs.
I would recommend PC Specialist as a thoroughly professional outfit, delivering high quality and good value computers.
My recon iv
It was built tested and sent within 7 days (even with covid-19).
Quality second to none and a had nice little handbook with it.
Perfect custom specs as per order no mistakes made.
Will definitely order again and recommend to friends.
From my order to delivery and beyond, I'm very impressed with the high standard of service and communication from this company.
Their dedication to getting it right is amazing. No complaints concerning my laptop either. Top class!!!
Great service, had my pc within 3 days with no problems. Followed up with a querie a few days later which was answered the next morning helping me out. Very happy