Dan_Useless
Member
This is ridiculous.
This might be a bit long, be warned.
Basically, i ordered my optimus on the 17th of September. Before the October shipping date was posted on the site.
So going by the forums i had assumed i would be getting the older version of audio software with the old model, and so was said accordingly by the online help, who i must add was no problem at all, he was just doing his job, its the company i am not happy with.
but after an hour on the online help i have been assured my order was placed after the October shipping date was posted. Which is absolute rubbish, if that was the case, i wouldn't have bothered ordering at that point.
So basically i have been called a liar, and informed the stock isn't due in for over a week, so it looks like i have to wait another 2 weeks for my order by the time its built and what not.
To be basically called a liar by the pcspecialist team, and not even be apologetic for a mistake on your part, is downright disgraceful and a very bad representation of your company.
This is not on, and i am on the verge of taking this to trading standards. Not once has your team admitted fault and said sorry. I just get told my order was placed after the notice and that i will have to wait.
Absolute disgrace to be treated like this.
This might be a bit long, be warned.
Basically, i ordered my optimus on the 17th of September. Before the October shipping date was posted on the site.
So going by the forums i had assumed i would be getting the older version of audio software with the old model, and so was said accordingly by the online help, who i must add was no problem at all, he was just doing his job, its the company i am not happy with.
but after an hour on the online help i have been assured my order was placed after the October shipping date was posted. Which is absolute rubbish, if that was the case, i wouldn't have bothered ordering at that point.
So basically i have been called a liar, and informed the stock isn't due in for over a week, so it looks like i have to wait another 2 weeks for my order by the time its built and what not.
To be basically called a liar by the pcspecialist team, and not even be apologetic for a mistake on your part, is downright disgraceful and a very bad representation of your company.
This is not on, and i am on the verge of taking this to trading standards. Not once has your team admitted fault and said sorry. I just get told my order was placed after the notice and that i will have to wait.
Absolute disgrace to be treated like this.
Last edited: