JohanGrande969
Member
Hi,
I just received the Lafité Pro 14'' I ordered with an Intel+nVidia configuration and I don't seem to be able to connect my external monitor to either USB-C-shaped port (the Thunderbolt one and the other one). I tried with a USB-DP cable and with a USB-VGA adapter. In both cases the screen is completely undetected. The result is the same regardless of which GPU is in use (nVidia or Intel).
(The screen works fine with an HDMI cable or with an HDMI-VGA adapter. Both USB adapters work fine with a different computer.)
Moreover, I can't boot with either adapter plugged into the Thunderbolt port. I'm not talking about the OS, I can't get to the BIOS. If I plug an adapter when the computer is on, nothing special happens (actually nothing at all), but if I then try to suspend or reboot the PC, the screen will freeze and I'll have to hard-reboot.
I'm using Linux (up-to-date Kubuntu 20.04 with the nVidia drivers) but this looks like a hardware issue to me (at least the boot freeze).
I don't get it. Am I to understand that I just can't connect a display to my USB-C/Thunderbolt ports? What if I bought a USB-C docking station as I intended to do, wouldn't I be able to connect displays to it? Does this mean I can't ever connect 2 external screens at the same time (as only the HDMI port works)?
I just received the Lafité Pro 14'' I ordered with an Intel+nVidia configuration and I don't seem to be able to connect my external monitor to either USB-C-shaped port (the Thunderbolt one and the other one). I tried with a USB-DP cable and with a USB-VGA adapter. In both cases the screen is completely undetected. The result is the same regardless of which GPU is in use (nVidia or Intel).
(The screen works fine with an HDMI cable or with an HDMI-VGA adapter. Both USB adapters work fine with a different computer.)
Moreover, I can't boot with either adapter plugged into the Thunderbolt port. I'm not talking about the OS, I can't get to the BIOS. If I plug an adapter when the computer is on, nothing special happens (actually nothing at all), but if I then try to suspend or reboot the PC, the screen will freeze and I'll have to hard-reboot.
I'm using Linux (up-to-date Kubuntu 20.04 with the nVidia drivers) but this looks like a hardware issue to me (at least the boot freeze).
I don't get it. Am I to understand that I just can't connect a display to my USB-C/Thunderbolt ports? What if I bought a USB-C docking station as I intended to do, wouldn't I be able to connect displays to it? Does this mean I can't ever connect 2 external screens at the same time (as only the HDMI port works)?
Chassis & Display
Lafité Pro Series: 14" Matte Full HD 120 Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i5 Quad Core Processor i5-1135G7 (2.4GHz, 4.2GHz Turbo)
Memory (RAM)
16GB Corsair 2400MHz SODIMM DDR4 (2 x 8GB)
Graphics Card
NVIDIA® GeForce® GTX 1650 - 4.0GB GDDR5 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
1TB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
Memory Card Reader
Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)
AC Adaptor
1 x 90W AC Adaptor
Power Cable
1 x 1 Metre Cloverleaf European Power Cable
Battery
Lafité Pro Series Integrated 49WH Lithium Ion Battery
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6E AX210 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x THUNDERBOLT 4 + 1 x USB 3.2 (TYPE C) + 2 x USB 3.2
Keyboard Language
LAFITÉ PRO SERIES SINGLE COLOUR BACKLIT FRENCH KEYBOARD
Operating System
NO OPERATING SYSTEM REQUIRED
Operating System Language
France/République Française - French Language
Windows Recovery Media
NO RECOVERY MEDIA REQUIRED
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Delivery
2 DAY DELIVERY TO FRANCE
Build Time
Standard Build - Approximately 7 to 9 working days
Welcome Book
PCSpecialist Welcome Book - France