Wired up the power cables from the case as instructed above, powered up...bang. Computer caught fire. Completely written off.
Now having to use work PC and a friend's laptop.
Wired up the power cables from the case as instructed above, powered up...bang. Computer caught fire. Completely written off.
Now having to use work PC and a friend's laptop.
Yep seriously. Obviously dodgy wiring in the new case because I've never had anything like this happen with previous PCs. I was using surge protection too.
Yep seriously. Obviously dodgy wiring in the new case because I've never had anything like this happen with previous PCs. I was using surge protection too.
You seem too calm about it :\
Do I feel a little trolling breeze?
Anyways if this is true, I'm sorry, you should wait for a PCS to reply D:
The only wiring in the case you bought from us are the USB cables and power/HDD LED's. What part of your computer caught fire? If it's blown up the case must have been wired up incorrectly. I once wired up my USB ports incorrectly and set fire to my motherboard, as the voltage heated the wire and melted the plastic.
I was expecting some sort of excuse/fob off and haven't been dissapointed
We're very sorry to hear that
When transferring a perfectly functioning computer over to a new case, and the result is that it blows up when you turn it on, you cannot expect us to cover this under warranty. Our cases are CE approved and would not cause the computer to explode. It sounds to me like your power supply has blown, which will have resulted in a flash/bang, but not a fire. If this is the case your components may be OK, but you will need to test this first.
If it's blown up the case must have been wired up incorrectly
Also, PCS check your PMs mate
When transferring a perfectly functioning computer over to a new case, and the result is that it blows up when you turn it on, you cannot expect us to cover this under warranty. Our cases are CE approved and would not cause the computer to explode. It sounds to me like your power supply has blown, which will have resulted in a flash/bang, but not a fire. If this is the case your components may be OK, but you will need to test this first.
I'm not in the habit of flaming via PMs, seems very childish.