ErictheBee
New member
Hi,
This is my first post so please be gentle. Last Monday I received delivery of my new PC, (see specs below). I was of course extremely happy as it's the first top spec machine I've owned, normally going for mid range gaming laptops before this. With some hard core gaming planned, I had cooling in mind when I went for my build so picked the Maelstorm T900 gaming case (with it's nice big fan on the side) and also thought it best to go for a heat sink slightly better than the average stock heat sink, so I opted for the Titan Fenrir Evo Extreme.
When I first booted up the machine I noticed that the fan on the side wasn't lighting up and even when I flicked the small switch for the lights nothing happened. I unscrewed the side and noticed that the fan wasn't actually connected to the power supply. I plugged it back in, screwed the side back on and proceeded to fire the machine up again. This time I heard a really loud clicking sound and quickly switched off the machine. Upon investigation I noticed that the side fan was hitting these little copper nubs that were protruding from the top of the heatsink (I am guessing they are they ends of the copper pipes that go through the heatsink for distributing the heat away from the CPU, but i don't know this for sure).
I can only hypothesise that this problem was noticed during the build/testing phase of the machine and instead of informing me, they decided to leave the fan unplugged in the hope that I wouldn't notice. I'd have much rather they had informed me of the issue as then I would have either selected a different case or a different heat sink.
I have found that if I hook the side on, but don't push it right up and don't screw the side in I can have the fan on and get the benefit of the cooling, without it hitting the heatsink (the side can easily be knocked loose however and there is the grey metal strip down the right side of the case, which is exposed as the side is not fully pushed up) but it is a compromise I feel I shouldn't really have to make for the amount of money the machine cost.
I know I could have complained and sent the machine back, but I already had waited 3 weeks and didn't want to have to wait for even longer as the machine was rebuilt. I am writing this less as a complaint and more as a warning really so other people won't have to suffer the same issue that I do.
Happy gaming to one and all
Case
PCS MAELSTROM T900 BLACK GAMING CASE
Processor (CPU)
Intel® Core™i7-2600 Quad Core (3.40GHz, 8MB Cache) + HD Graphics
Motherboard
ASUS® P8Z68-V/GEN3: PCI-E 3.0 READY, SLI, CROSSFIREX
Memory (RAM)
8GB SAMSUNG DUAL-DDR3 1333MHz (2 X 4GB)
Graphics Card
2GB NVIDIA GEFORCE GTX 680 - 2 DVI, HDMI, DP - 3D Vision Ready
Memory - 1st Hard Disk
1TB SEAGATE Barracuda SATA 6Gb/s HDD, 32MB Cache (7200rpm)
1st DVD/BLU-RAY Drive
24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Memory Card Reader
INTERNAL 52 IN 1 CARD READER (XD, MS, CF, SD, etc) + 1 x USB 2.0 PORT
Power Supply
CORSAIR 750W ENTHUSIAST SERIES™ TX750 V2-80 PLUS® BRONZE (£87)
Processor Cooling
TITAN FENRIR EVO EXTREME HEATPIPE CPU COOLER (£39)
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Facilities
10/100/1000 GIGABIT LAN PORT - AS STANDARD ON ALL PCs
USB Options
6 x USB 2.0 PORTS @ BACK PANEL (MIN 2 FRONT PORTS) AS STANDARD
Operating System
Genuine Windows 7 Home Premium 64 Bit - inc DVD & Licence (£79)
This is my first post so please be gentle. Last Monday I received delivery of my new PC, (see specs below). I was of course extremely happy as it's the first top spec machine I've owned, normally going for mid range gaming laptops before this. With some hard core gaming planned, I had cooling in mind when I went for my build so picked the Maelstorm T900 gaming case (with it's nice big fan on the side) and also thought it best to go for a heat sink slightly better than the average stock heat sink, so I opted for the Titan Fenrir Evo Extreme.
When I first booted up the machine I noticed that the fan on the side wasn't lighting up and even when I flicked the small switch for the lights nothing happened. I unscrewed the side and noticed that the fan wasn't actually connected to the power supply. I plugged it back in, screwed the side back on and proceeded to fire the machine up again. This time I heard a really loud clicking sound and quickly switched off the machine. Upon investigation I noticed that the side fan was hitting these little copper nubs that were protruding from the top of the heatsink (I am guessing they are they ends of the copper pipes that go through the heatsink for distributing the heat away from the CPU, but i don't know this for sure).
I can only hypothesise that this problem was noticed during the build/testing phase of the machine and instead of informing me, they decided to leave the fan unplugged in the hope that I wouldn't notice. I'd have much rather they had informed me of the issue as then I would have either selected a different case or a different heat sink.
I have found that if I hook the side on, but don't push it right up and don't screw the side in I can have the fan on and get the benefit of the cooling, without it hitting the heatsink (the side can easily be knocked loose however and there is the grey metal strip down the right side of the case, which is exposed as the side is not fully pushed up) but it is a compromise I feel I shouldn't really have to make for the amount of money the machine cost.
I know I could have complained and sent the machine back, but I already had waited 3 weeks and didn't want to have to wait for even longer as the machine was rebuilt. I am writing this less as a complaint and more as a warning really so other people won't have to suffer the same issue that I do.
Happy gaming to one and all
Case
PCS MAELSTROM T900 BLACK GAMING CASE
Processor (CPU)
Intel® Core™i7-2600 Quad Core (3.40GHz, 8MB Cache) + HD Graphics
Motherboard
ASUS® P8Z68-V/GEN3: PCI-E 3.0 READY, SLI, CROSSFIREX
Memory (RAM)
8GB SAMSUNG DUAL-DDR3 1333MHz (2 X 4GB)
Graphics Card
2GB NVIDIA GEFORCE GTX 680 - 2 DVI, HDMI, DP - 3D Vision Ready
Memory - 1st Hard Disk
1TB SEAGATE Barracuda SATA 6Gb/s HDD, 32MB Cache (7200rpm)
1st DVD/BLU-RAY Drive
24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Memory Card Reader
INTERNAL 52 IN 1 CARD READER (XD, MS, CF, SD, etc) + 1 x USB 2.0 PORT
Power Supply
CORSAIR 750W ENTHUSIAST SERIES™ TX750 V2-80 PLUS® BRONZE (£87)
Processor Cooling
TITAN FENRIR EVO EXTREME HEATPIPE CPU COOLER (£39)
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Facilities
10/100/1000 GIGABIT LAN PORT - AS STANDARD ON ALL PCs
USB Options
6 x USB 2.0 PORTS @ BACK PANEL (MIN 2 FRONT PORTS) AS STANDARD
Operating System
Genuine Windows 7 Home Premium 64 Bit - inc DVD & Licence (£79)