Hi,
For around six months I've been getting random crashing of the system, sometimes with various different windows stop code errors. The only way to get the system up and running again was a reset using the button on the tower.
Now my machine will not boot up past the pc specialist logo. It moves to the spinning logo wheel and freezes at that point.
Advice I've been given so far is to ensure the windows boot manager was set as the primary boot drive in bios but this has not resolved the issue. By the way it crashes in bios too.
I've also tried multiple full system restore with wipe of all files in case it was something I'd installed. No joy. I've not changed any hardware since new.
I've set up an RMA as it still has a labour warranty but I'm eager to know if anyone else has had this same issue before and if so, how do I go about preventing this from happening again or resolving easier in the future?
Not sure if its related but I'll mention it for completion. Last few months the fan noise has been noticeably louder (possible bearing gone?).
Any help/advice is much appreciated.
Thanks
For around six months I've been getting random crashing of the system, sometimes with various different windows stop code errors. The only way to get the system up and running again was a reset using the button on the tower.
Now my machine will not boot up past the pc specialist logo. It moves to the spinning logo wheel and freezes at that point.
Advice I've been given so far is to ensure the windows boot manager was set as the primary boot drive in bios but this has not resolved the issue. By the way it crashes in bios too.
I've also tried multiple full system restore with wipe of all files in case it was something I'd installed. No joy. I've not changed any hardware since new.
I've set up an RMA as it still has a labour warranty but I'm eager to know if anyone else has had this same issue before and if so, how do I go about preventing this from happening again or resolving easier in the future?
Not sure if its related but I'll mention it for completion. Last few months the fan noise has been noticeably louder (possible bearing gone?).
Any help/advice is much appreciated.
Thanks