JamesHunble917
Member
Hi all, new to this pc gaming life and I'm struggling to get my headset to work within Xbox party and during games. Any help will be much appreciated.
Is this a PCSpecialist machine? Can you post your full specs from the order page?Hi all, new to this pc gaming life and I'm struggling to get my headset to work within Xbox party and during games. Any help will be much appreciated.
Case | PCS SPECTRUM RGB MID TOWER CASE |
Processor (CPU) | AMD Ryzen 5 3600 Six Core CPU (3.6GHz-4.2GHz/36MB CACHE/AM4) |
Motherboard | ASUS® PRIME B450-PLUS (DDR4, USB 3.1, 6Gb/s) - RGB Ready! |
Memory (RAM) | 8GB Corsair VENGEANCE DDR4 2400MHz (1 x 8GB) |
Graphics Card | 6GB NVIDIA GEFORCE GTX 1660 SUPER - HDMI, DP - GeForce GTX VR Ready! |
1st Storage Drive | 1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE |
1st M.2 SSD Drive | 512GB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W) |
Power Supply | CORSAIR 550W CV SERIES™ CV-550 POWER SUPPLY |
Power Cable | 1 x 1 Metre UK Power Cable (Kettle Lead) |
Processor Cooling | STANDARD AMD CPU COOLER |
Thermal Paste | STANDARD THERMAL PASTE FOR SUFFICIENT COOLING |
Sound Card | ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD) |
Wireless Network Card | WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD |
USB/Thunderbolt Options | MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS |
Operating System | Windows 10 Home 64 Bit - inc. Single Licence |
Operating System Language | United Kingdom - English Language |
Windows Recovery Media | Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account |
Office Software | FREE 30 Day Trial of Microsoft 365® (Operating System Required) |
Anti-Virus | BullGuard™ Internet Security - 3 User, 1 Year |
Browser | Microsoft® Edge (Windows 10 Only) |
Monitor | ASUS TUF GAMING VG249Q1R 24" IPS |
Monitor Cables | 1 x 2m DisplayPort Adapter Cable - Mini DP (m) to DP (m) |
Keyboard & Mouse | CoolerMaster MS110 Combo Keyboard and Mouse |
Mouse Pad | PCS Gaming Mouse Mat - XXL |
Surge Protection | 6 Socket 2m Surge Protector |
Are you using the PC cable that came with it rather than just a generic splitter?I have a HyperX cloud alpha headset it is compatible with pc though it has to be used with a splitter.
Can you try plugging it in to the rear ports?I did not get a PC cable for it with my order I'm using the splitter that came with my headphones.
I have it plugged in to the front ports.
I am having trouble with both tbh sometimes I get sound but no mic then I get mic but cant hear anyone.
Was talking through the Xbox companion app.
That would suggest it's the splitter then.I have does the same thing
That cable is the splitter, the one on the bottom right. You plug that into the normal cable. You need to be using that one.Yeah I have that wire too but wont I need the splitter for the mic to work?
Ah, can you post a screenshot of your audio inputs from device manager?I dont get any pop ups that it is connected just shows as a default device.