lousmaczylo
Bronze Level Poster
I don't seem to be able to install this correctly from the CD. I get an error message when I try to open it.
Any ideas?
Thanks
Any ideas?
Thanks
Setup help
- Thread starter lousmaczylo
- Start date
SpyderTracks
We love you Ukraine
Pretty much nothing in the world should be installed from a CD anymore, everything on physical media will be out of date, it needs to be downloaded from the internet.
lousmaczylo
Bronze Level Poster
Hi all I purchased a 15" defiance laptop and it's refreshing itself about every two to three minutes, any ideas how to stop this annoying thing
Specs
Specs
| Chassis & Display | Defiance Series: 15.6" Matte Full HD 144Hz Pantone Validated 72% NTSC LED Widescreen (1920x1080) |
| Processor (CPU) | Intel® Core™ i7 Eight Core Processor 10875H (2.3GHz, 5.1GHz Turbo) |
| Memory (RAM) | 4GB Corsair 2133MHz SODIMM DDR4 (1 x 4GB)
|
| Graphics Card | NVIDIA® GeForce® RTX 2080 SUPER Max-Q - 8.0GB GDDR6 Video RAM - DirectX® 12.1
|
| 1st M.2 SSD Drive | 128GB ADATA SX6000 LITE M.2 2280 (1800 MB/R, 1200 MB/W)
|
| 2nd M.2 SSD Drive | 32GB Hard Drive Onboard (eMMC)
|
| Memory Card Reader | Integrated Micro-SD Memory Card Reader |
| AC Adaptor | 1 x 180W AC Adaptor |
| Power Cable | 1 x 1 Metre Cloverleaf UK Power Cable |
| Battery | Defiance Series Integrated 3 Cell Lithium Ion Battery (73WH) |
| Thermal Paste | ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND |
| Sound Card | 2 Channel High Definition Audio + MIC/Headphone Jack |
| Bluetooth & Wireless | GIGABIT LAN & KILLER™ Wi-Fi 6 AX1650 M.2 GAMING + BLUETOOTH 5.0 |
| USB/Thunderbolt Options | 1 x THUNDERBOLT 3 PORT + 3 x USB 3.2 PORTS |
| Keyboard Language | 15" DEFIANCE SERIES UK KEYBOARD |
| Operating System | Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
|
| Operating System Language | United Kingdom - English Language |
| Windows Recovery Media | Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account |
| Office Software | FREE 30 Day Trial of Microsoft 365® (Operating System Required) |
| Anti-Virus | BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
|
| Browser | Microsoft® Edge (Windows 10 Only) |
| Notebook Mouse | INTEGRATED 2 BUTTON TOUCHPAD MOUSE |
| Webcam | INTEGRATED 1MP HD WEBCAM |
| Warranty | 3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour) |
| Delivery | STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI) |
lousmaczylo
Bronze Level Poster
It's almost like a split second flicker. Yes it seems to be more often with chrome, but it happens when not using chrome
Bhuna50
Author Level
Have you just got the laptop and its always doing this or have you had it a while and its just started doing this?
If brand new, what have you done on it so far?
Have you checked the Windows is fully up to date and run the Windows update as many times as needed until no more updates exist?
Have you installed anything - any other drivers or anything and if so where from?
If brand new, what have you done on it so far?
Have you checked the Windows is fully up to date and run the Windows update as many times as needed until no more updates exist?
Have you installed anything - any other drivers or anything and if so where from?
lousmaczylo
Bronze Level Poster
I got this laptop 2 weeks ago.
Windows is fully up to date and the drivers were installed from the CD rom supplied, I cannot tell whether this has always done it it is so instantaneous that I only really noticed it yesterday. I'm thinking of doing a clean install using windows media then allowing windows to do the updates. My other 3yr old Defiance is performing far better than this laptop in question I have no error messeges in system reporting, but this new laptop has loads. I think I'll reload windows clean and see what happens. Thank you for you help. One Question after installing windows and allowing it to update should install ALL the drivers from the CD? Kind regards Lou
Windows is fully up to date and the drivers were installed from the CD rom supplied, I cannot tell whether this has always done it it is so instantaneous that I only really noticed it yesterday. I'm thinking of doing a clean install using windows media then allowing windows to do the updates. My other 3yr old Defiance is performing far better than this laptop in question I have no error messeges in system reporting, but this new laptop has loads. I think I'll reload windows clean and see what happens. Thank you for you help. One Question after installing windows and allowing it to update should install ALL the drivers from the CD? Kind regards Lou
Bhuna50
Author Level
It sounds as if you will be better off doing that - delete all partitions and a complete new CLEAN install and allow Windows to update everything and dont touch the CDRom drivers at all just yet - as it is likely they might be out of date.
Get Windows to update as much as possible.
(Damn beaten to it again)..
Get Windows to update as much as possible.
(Damn beaten to it again)..
lousmaczylo
Bronze Level Poster
Hope! I was beginning to hate this laptop. Many thanks for the input I'll let you know how it went. kindest regards to all. Stay safe!
lousmaczylo
Bronze Level Poster
Many thanks for the input, so far I've reinstalled windows and allowed it to update, installed Geforce and allowed it to up date no problems so far. I suspect it was the PC Specialist Drivers causing all the grief I've had. I'll keep you updated!
lousmaczylo
Bronze Level Poster
Update running like a flick of Duck S$%t Great! Why are the drivers from PC Specialist so poor? they need to up their game I payed £1595 for this and I'm having to spend hours!
Bhuna50
Author Level
Its the same with any new build though, provided with drivers to use from build of laptop, however things change with time. Its always best nowadays to just let Windows find the drivers for you and update update update etc, THEN if there are still any drivers not found, go to the manufacturer website for chipset drivers, component drivers etc.
Its like buying a new Smart phone nowadays, its packaged up and when you get it, it needs to update the OS on it as things have moved on.
ubuysa
The BSOD Doctor
That's a tad unfair, PCS only supply drivers that were current at build time. As the PC/laptop ages they become more and more outdated - especially graphics drivers. Windows Update and/or the hardware device vendor's website is the place from which to source drivers.
lousmaczylo
Bronze Level Poster
Point taken, comments withdrawn.
lousmaczylo
Bronze Level Poster
I have so many conflicts in device manager that I don't know where to start the fonts are appalling. I cannot install fire strike it just wont even recognise the download. I have a
3 yr old 17" defiance no problems at all this one is utter problems.
SpyderTracks
We love you Ukraine
Windows isn't configured, that's why, did you reinstall?
You mention above that you installed drivers from the CD, was that after a windows reinstall?
Bhuna50
Author Level
LOL beat me to it @SpyderTracks
@lousmaczylo
How far / much have you completed in relation to the CLEAN install that was advised to do.
Have you ensured that Windows has run ALL the updates available and that no more Windows Updates are there?
If you have done this then this is where we turn to looking at installing chipsets / drivers from either manufacturers website OR the CD / downloads section of PCS account. HOWEVER, before you do that, please can you do the following:
1. Upload a picture of the files you have on the CD (snipping tool is a good thing to use for this sort of thing).
2. For each device manager item that have a yellow triangle, can you right click and select Properties. In the window that then comes up, select Hardware IDs from the drop down menu under the title 'Property'. Can you then take a snipping tool picture of that window and post it in your post too.
3. Look at the label on the bottom of the laptop and advise what model/chassis number it is please and if it states manufacturer at all (possibly TongFang or Clevo). If in doubt, just take a picture and add that to your post too.
This will help identify what items it is that does not have drivers.
(you may also want to just try clicking the driver tab and clicking update driver to see if it finds anything).
Hopefully we can then advise a bit further to help you sort this out.
Thanks.
@lousmaczylo
How far / much have you completed in relation to the CLEAN install that was advised to do.
Have you ensured that Windows has run ALL the updates available and that no more Windows Updates are there?
If you have done this then this is where we turn to looking at installing chipsets / drivers from either manufacturers website OR the CD / downloads section of PCS account. HOWEVER, before you do that, please can you do the following:
1. Upload a picture of the files you have on the CD (snipping tool is a good thing to use for this sort of thing).
2. For each device manager item that have a yellow triangle, can you right click and select Properties. In the window that then comes up, select Hardware IDs from the drop down menu under the title 'Property'. Can you then take a snipping tool picture of that window and post it in your post too.
3. Look at the label on the bottom of the laptop and advise what model/chassis number it is please and if it states manufacturer at all (possibly TongFang or Clevo). If in doubt, just take a picture and add that to your post too.
This will help identify what items it is that does not have drivers.
(you may also want to just try clicking the driver tab and clicking update driver to see if it finds anything).
Hopefully we can then advise a bit further to help you sort this out.
Thanks.