I received my new computer yesterday and all is well except for one thing. When the computer goes to sleep after 30 minutes I cannot wake it up by using the mouse or keyboard. I have to hold the power button for 10 seconds and essentially reboot. I've checked the power settings and the keyboard/mouse are allowed to take the PC out of sleep. The Corsair keyboard and Razer mouse lights are on so I know they're receiving power even in sleep?
Any ideas welcome?
Spec below:
Case
COOLERMASTER MASTERCASE H500 ARGB GAMING CASE
Processor (CPU)
Intel® Core™ i9 14 Core Processor i9-10940X (3.3GHz) 19.25MB Cache
Motherboard
ASUS® ROG STRIX X299-E GAMING II: ATX, USB 3.2, SATA 6 GB/s, Wi-Fi AC - ARGB Ready
Memory (RAM)
32GB Corsair VENGEANCE DDR4 3600MHz (2 x 16GB)
Graphics Card
8GB NVIDIA GEFORCE RTX 3070 - HDMI, DP, LHR
1st M.2 SSD Drive
2TB CORSAIR MP400 NVMe PCIe M.2 SSD (up to 3480 MB/R, 3000 MB/W)
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H100x Hydro Series High Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
ONBOARD 8 CHANNEL (7.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 6 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Any ideas welcome?
Spec below:
Case
COOLERMASTER MASTERCASE H500 ARGB GAMING CASE
Processor (CPU)
Intel® Core™ i9 14 Core Processor i9-10940X (3.3GHz) 19.25MB Cache
Motherboard
ASUS® ROG STRIX X299-E GAMING II: ATX, USB 3.2, SATA 6 GB/s, Wi-Fi AC - ARGB Ready
Memory (RAM)
32GB Corsair VENGEANCE DDR4 3600MHz (2 x 16GB)
Graphics Card
8GB NVIDIA GEFORCE RTX 3070 - HDMI, DP, LHR
1st M.2 SSD Drive
2TB CORSAIR MP400 NVMe PCIe M.2 SSD (up to 3480 MB/R, 3000 MB/W)
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H100x Hydro Series High Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
ONBOARD 8 CHANNEL (7.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 6 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS